12
WARRANTY
Contact your authorized BLADELIUS dealer for details of
our warranty policy.
OBTAINING SERVICE
If your BLADELIUS component must be serviced, please
contact your dealer. Your dealer will then decide whether
the problem can be remedied locally, or whether to contact
BLADELIUS for further service information or parts, or to
obtain a Return Authorization.
Return authorization must be obtained from our Technical Ser-
vices Department BEFORE a unit is shipped for Service. It is
extremely important that information about a problem be explicit
and complete. A specific, comprehensive description of the
problem helps your dealer and the Technical Services Depart-
ment locate and repair the difficulty as quickly as possible.
A copy of the original bill of sale will serve to verify warranty
status. Please include it with the unit when it is brought in for
warranty service.
All returned units must be properly packaged (preferably in their
original packing material), and the proper return authorization
numbers must be marked on the outer carton for identification.
If the packaging to protect the unit is, in our opinion or that of
our dealer, inadequate to protect the unit, we reserve the right
to repackage it for return shipment at the owner’s expense.
Neither BLADELIUS nor your dealer can be responsible for ship-
ping damage due to improper (that is, non-original) packaging.
Your dealer can order a new set of shipping materials for you if
you need to ship your component and no longer have the origi-
nal materials. There will be a charge for this service. We strongly
recommend saving all packing materials in case you need to
ship your unit some day.
Important!
Warning!
To Next Page
Loading...