Trouble shooting
My TANDEMBOX drawer does not run smoothly anymore. Why?
This can have multiple reasons:-
1. The drawer has been overloaded. Do not load more weight into the drawer than it
has been designed for – either 30kg or 65kg – depending on the runner type.
2. Your drawer runner was not protected (covered) during installation. Saw dust
and other dirt from the job site work has clogged up the mechanism and causes it to
fail. (see image below)
Please Note: Neither of the above-mentioned problems are covered via the
warranty!
I can hear a squeaking sound when I close my drawer
The most common reason is that the drawer runners were unprotected during
installation.
Saw dust and other dirt from the job site work has clogged up the mechanism and
causes it to make this noise.
Sawdust from cutting/drilling