BMC E-20C-H-O User Manual

E-20C-H-O / E-20CJ-H-O User Manual V2.1
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21.2 Common Problems in the Device and Corresponding
Solutions
Problem
Possible Cause
Solution(s)
The device does
not work when it
is turned on
The Auto On / Off feature is
enabled
Take a few deep breaths with
the mask on, and the device will
start automatically
Power is not connected properly
Ensure that the power cord,
power adapter, and the device
are connected properly
There is no voltage.
Check whether a power outage
occurs by turning on a light or
other means. If you are sure the
fuse in the device is broken,
contact your equipment supplier
for repair
Cannot find any cause
Contact your equipment
supplier
The device is
working, but the
pressure inside
the mask differs
from the set
treatment
pressure
The tube is not connected
properly
Reconnect the tube properly
There may be holes in the mask
or pressure sensing tube
Contact your equipment
supplier
It is a faulty device
Contact your equipment
supplier
The device
produces very low
pressures
The air inlet of the device may
be blocked
Replace the air filter (see 15.6
Replacing the Air Filter), and
clean the air inlet. Make sure the
air inlet is unblocked
The treatment pressure has
been changed accidentally
Contact your physician
When the Ramp feature is
enabled, it takes some time for
the initial pressure to rise to the
treatment pressure. This is
normal
If necessary, disable the Ramp
feature, or set the ramp time
shorter
After the device is
turned on, the
screen displays
intermittently, or
displays nothing
at all
The operating system of the
device needs to be readjusted
or restarted
Unplug the power cord of the
device, and re-plug it 20
seconds later
The device is in
standby, and will
not start
The operating system of the
device needs to be readjusted
or restarted
Unplug the power cord of the
device, and re-plug it 20
seconds later

BMC E-20C-H-O Specifications

General

Brand	BMC
Model	E-20C-H-O
Category	Medical Equipment
Language	English