Troubleshooting
Whenever Orb-i runs into trouble, he will stop and his trouble indicator will blink. Check the bObsweep
app for trouble details.
Trouble Solution
Battery Low or disconnected battery. Check connection. Reset, and charge Orb-i.
Left/Right Wheel Left/Right wheel is jammed. Check for obstruction and clean.
Main Brush Main brush is jammed. Remove and clean.
Side Brush Side brush is jammed. Remove and clean.
Dustbin
Dustbin is disconnected or contact points are dirty. Clean contact points and
reinsert. Or, the vacuum Motor is jammed. Check for obstruction and clean.
Edge Sensors
Orb-i is stuck near a cliff, is off ground, or the edge sensors are dirty. Move Orb-i
to safety, and clean the edge sensors.
Bumper Bumper is dirty or jammed. Wipe around the bumper; remove any obstruction.
LiDAR Bumper SLAM LiDAR’s bumper is jammed. Check for obstruction and clean.
LiDAR
SLAM LiDAR is not clean/lost visibility. Clean the SLAM LiDAR and move Orb-i
away from mirrors/metallic surfaces/walls and to the center of the room.
Charging Station
Can’t locate the charging station. Replug the charging station and charge Orb-i.
User Interface
Orb-i’s UI/USB port is not responding. Reset Orb-i & ensure the USB port is
empty.
Electronic
Electronic component error. Reset Orb-i (Power OFF and back ON).
Stuck Orb-i is stuck. Clear away obstacles/clutter/wires & reset Orb-i.
Navigation
Orb-i is not able to navigate. Clear away any clutter/wires & reset Orb-i.
Localization
Orb-i can’t self locate on map. Check map accuracy/erase map for remapping.
Settings
Current room settings don’t match Orb-i’s. Change map settings/schedules.
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