NL Troubleshooting
s Troubleshootingfix disruptions
You can remedy minor faults on the device yourself. Please refer to the
troubleshooting information before contacting the after-sales service. This way
you avoid unnecessary costs.
WARNING
Danger of electric shock!
Improper repairs are dangerous.
▶ Only qualified personnel may carry out repairs on the device
to carry out.
▶ Only original spare parts may be used for repair
ration of the device.
▶ If the power cord of this appliance is damaged, it must be replaced
caught by a special cord available from the manufacturer or service
deputy service.
Device Safety
Faults Cause Solution
The appliance door cannot be
opened or can only be opened
with difficulty.
Child lock is activated.
▶ Open the appliance door.
→Page 38
Error code / error indication / signal
Faults Cause Solution
E:12 is on. Heating element is
calcified.
1. Descale the appliance.
2. Use the appliance with the water
softener.
E:14 is on. Aquastop system is
activated.
1. Close the tap.
2. Contact customer service
→ Page 58.
E:15 burns. Aquastop system is
activated.
1. Close the tap.
2. Contact customer service
→ Page 58.
E:16 is on. Water flows continuously
into the device.
1. Close the tap.
2. Contact customer service
→ Page 58.
E:18 or water supply
indicator is lit.
Water inlet hose is
kinked.
▶ Lay the water inlet hose
of kinks.
Tap is closed.
▶ Turn on the tap.
Tap is clogged or calcified. ▶ Turn on the tap.
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