en Cleaning and maintenance
42
Help with the appliance
Faults Cause/remedy
The appliance will not start. Check the mains plug and the fuses.
The programme will not start Make sure that:
■ The door is closed.
■ Childproof lock Childproof lock has been deactivated
■ You have pressed
Note: If the programme has been delayed by setting Fertig in
(Ready in) the programme will start later.
Creasing ■ Load or spin speed too high.
■ Wrong programme for the type of fabric. All the required information
can be found in the programme table. ~ Page 25
Detergent/fabric softener drips
off the seal and collects on the
door or in the seal fold
Too much detergent/fabric softener in the detergent drawer. Observe
the max marking in the detergent drawer.
There is detergent residue on
the laundry
■ Some phosphate-free detergents contain water-insoluble residue.
■ Start Schleudern/Abpumpen (Spin/Drain)
■ Brush the laundry after washing
The door cannot be opened ■ If the temperature or the water level is too high, the safety function is
activated. Wait until the temperature has dropped or start the Spin/
Drain programme.
■ If you want to add laundry, you must interrupt the programme by
pressing (Start/Pause).
■ Check whether the childproof lock E has been activated.
■ Check whether Rinse Stop~ ~~ is set.~ Page 34
■ If you have excluded the previous options, run through the emer-
gency release process. ~ Page 39
Drum starts rotating briefly sev-
eral times.
Not a fault – the unbalanced load detection system is eliminating an
imbalance.
Spin results not satisfactory.
Laundry is wet/too damp.
Check whether:
■ The spin speed was set too low
Note: The appliance has an unbalanced load detection system, which in-
terrupts the spin cycle when the laundry is unevenly distributed.
Display has gone out If (Start/Pause) flashes, energy saving mode is activated. Press any but-
ton.
The detergent solution is not
being pumped out
Make sure that:
■ The drain pump has been cleaned ~ Page 44
■ The drain pipe and the outlet hose are clean ~ Page 46
The appliance is not filling with
water
Detergent is not being dis-
pensed
Check whether
■ (Start/Pause) is pressed
■ The water tap is open
■ The filter in the water inflow is not blocked ~ Page 46
■ The inlet hose is not kinked or trapped
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