Fault diagnosis
2017-05-22 / DIS 113_58300000186503_ara_en_c Copyright by BSH Hausgeräte GmbH Page 40 of 85
Fault Possible cause Troubleshooting
Damaged washing (light stains)
Local colour loss (light stains)
The so-called clean stains may occur by
selective cleaning of dirty washing.
The bleach stains which may occur by im-
proper use of bleaching agents (e.g. sprin-
kling bleaching agent onto a soaking item
of washing).
► Wash washing at the indicated temperature and with correct dosage of detergent
► Bleach stains can be eliminated only by redyeing the washing
Unsuitable detergent ► Advise customer:
Use only mild woollens detergent for woollens
Damaged washing (matted)
Washing matted
Unsuitable wash programme ► Advise customer:
Excessive mechanical stress on the wool will mat the wool fibres
Unsuitable spin cycle
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