Fault diagnosis
2017-05-22 / DIS 113_58300000186503_ara_en_c Copyright by BSH Hausgeräte GmbH Page 41 of 85
Fault Possible cause Troubleshooting
Type of textiles
Excessively high washing temperatures or
unsuitable items washed together.
► Treatment: Redyeing may be possible
► Advise customer:
Check the fastness of the dyeing by wetting an item of clothing in an inconspicuous
location, placing a white cotton cloth on the item and pressing on the cloth with
a hot iron. Textiles which lose colour should be washed separately with a mild
detergent by hand or in the machine below 30 °C or cleaned by dry cleaning.
NTC defective (heats too much) ► Replace NTC.
Damaged washing (washing discoloured)
Washing discoloured
Heating relay permanently closed (heats
too much)
► Replace power module.
Type of textiles ► Unsuitable wash programmeDamaged washing (washing shrunk)
Washing shrunk
Heats too much NTC defective ► Replace NTC.
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