Why is sound coming from my TV when using the Bose CineMate 15 Home Theater System?
When using your Bose Home Theater System, sound may still come from your TV if the TV speakers are on. To resolve this, power off your TV speakers or decrease your TV volume to its lowest setting.
What to do if cable/satellite box and TV are out of sync with the remote of Bose CineMate 15 Home Theater System CineMate® 15?
If your cable/satellite box and TV are out of sync with the remote, ensure you have successfully customized the power button. If the issue persists, resync your cable/satellite box and TV.
What to do if the Bose Home Theater System remote control is inconsistent?
If your Bose Home Theater System remote control is not working correctly, check the battery to ensure it is correctly installed and replace it if necessary (see page 30). Verify that the indicator light on the soundbar flashes when you press the remote's volume buttons. If you have the CineMate® 15 system remote, point it directly at the device you're trying to control and check if the remote button for the selected source flashes when you press the volume button. As a last resort, unplug the module's power cord from the AC outlet for one minute.
Why is sound coming from my TV and not my Bose CineMate 15 Home Theater System?
If sound is coming from your TV instead of your Bose Home Theater System, power off your TV speakers (see page 14) or decrease your TV volume to its lowest setting.
What to do if cable/satellite box and TV are out of sync with the Bose CineMate® 15 remote?
If your cable/satellite box and TV are out of sync with the remote on your Bose CineMate® 15 system, ensure that you have successfully customized the power button (see page 23) and resync your cable/satellite box and TV (see page 23).
How to fix distorted sound on Bose CineMate 15 Home Theater System?
If the sound from your Bose Home Theater System is distorted, check that all cable connections are secure on the soundbar, TV, and any other connected devices. If the soundbar is connected to a TV output labeled VARIABLE (VAR), try decreasing your TV volume. You can also try unplugging the module’s power cord from the AC (mains) outlet for one minute.
How to troubleshoot no power on a Bose CineMate 15?
If your Bose Home Theater System has no power, try the following: * Unplug the module’s power cord from the AC (mains) outlet for one minute. * Secure the module’s power cord. * Reconnect the module’s power cord firmly into an AC (mains) outlet. The indicator should flash 10 times. * Ensure you use the remote control to power on the system.
General| Disc types supported | No |
|---|---|
| Optical disc player type | - |
| RMS rated power | - W |
| Audio output channels | - channels |
| Subwoofer weight | 10600 g |
| Subwoofer dimensions (WxDxH) | 222 x 485 x 367 mm |
| Product color | Black |
| Audio (L/R) in | 1 |
| Package weight | 11800 g |
Weight and Dimensions| Center speaker weight | 670 g |
|---|---|
| Center speaker dimensions (WxDxH) | 305 x 70 x 85 mm |
Warnings regarding exposure to moisture, liquids, batteries, and flame sources.
Cautions on product alterations, choking hazards, magnetic material, and general operating notes.
Numbered list of critical safety instructions for operating the system.
Overview of the CineMate® 15/10 system, including its two configurations and key features.
Highlights key features like soundbar design, Acoustimass module, easy setup, and advanced technologies.
Instructions for carefully unpacking the system and confirming all included parts are present.
Guidelines for optimal placement of the Acoustimass module and soundbar for best sound quality.
Instructions for attaching the rubber feet to the Acoustimass module to protect your floor.
Instructions for connecting the soundbar cable to the Acoustimass module, noting orientation.
Guidance on selecting and connecting the appropriate audio cable from the TV to the CineMate system.
Procedure for connecting one end of the selected audio cable to the TV's audio output.
Instructions for connecting the other end of the audio cable to the corresponding connector on the soundbar.
Critical instructions for connecting optical cables, emphasizing correct orientation and secure insertion.
Steps for connecting the Acoustimass module power cord to the system and the AC power outlet.
Procedure to power off your TV speakers and confirm they are disabled for best system performance.
Steps to power on the TV, check the remote, and confirm sound output from the soundbar.
Guidance on adjusting the system's bass level using the control knob on the Acoustimass module.
Instructions for connecting the CineMate system to a cable/satellite box audio output connector.
Procedure for connecting the system to a TV's headphone output using a dual RCA to 3.5 mm stereo cable.
Guidance on connecting multiple audio devices, such as TV and DVD player, to the CineMate system.
Diagrams showing two device connections using an optical cable and an analog cable.
Diagrams showing two device connections using a coaxial cable and an analog cable.
Instructions on how to power on the CineMate system using the remote control.
Explanation of the auto-sleep feature and steps to disable or re-enable it for automatic power-off.
Information on interpreting the soundbar's status indicator for system activity and states.
Description of the remote control buttons and their functions for operating the system and sources.
Guide on programming the CineMate® 15 system universal remote to control TV, DVD, and other sources.
Instructions for customizing the remote's power button to control system, TV, and cable/satellite box simultaneously.
Procedure to resync the cable/satellite box and TV if they become out of sync after power button customization.
Steps for switching between different audio sources using the CineMate system remote control.
Instructions on how to increase, decrease, mute, or unmute the audio volume using the remote.
Explanation of the red, green, yellow, and blue function buttons on the remote and their use with other devices.
Instructions on operating the CineMate® 10 system using its dedicated remote control.
Details on the optional CineMate® 15 system universal remote control and its capabilities.
Guidance on programming and using non-Bose remote controls to operate the CineMate system.
Troubleshooting steps for when the system does not power on, covering cord and indicator checks.
Troubleshooting steps for no sound, including checks for muting, volume, cable connections, and TV settings.
Steps to resolve issues with the remote control not working or being inconsistent, checking batteries and indicator lights.
Troubleshooting steps for distorted sound, focusing on cable security and TV volume settings.
Solutions for when sound is still coming from the TV, including powering off TV speakers and adjusting TV volume.
Troubleshooting steps for cable/satellite box and TV sync issues with the remote control.
Step-by-step guide for replacing the batteries in the CineMate® 15 system remote control.
Instructions for replacing the battery in the CineMate® 10 system remote control using a coin.
Guidelines for cleaning the CineMate® 15/10 system surface and soundbar grille.
Information on how to contact Bose Customer Service for assistance with problems.
Details on the limited warranty coverage for the CineMate® 15/10 system and how to register.
Specifications including power rating, soundbar dimensions and weight, and Acoustimass module dimensions and weight.
List of remote control device codes for various television brands.
List of remote control device codes for various cable and satellite equipment.
List of remote control device codes for various DVD players and related devices.
List of remote control device codes for various game consoles.
List of remote control device codes for auxiliary devices and audio equipment.
Comprehensive safety instructions covering general product usage and installation requirements.
Details on FCC and ICES compliance for digital devices and potential electrical noise.
Safety precautions regarding power sources, power lines, and protection during lightning storms.
Guidelines for proper grounding of antennas and CATV systems for electrical safety.
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