Care and Maintenance
Troubleshooting
The system
is
not
•
Make sure the
control console
is
turned on.
responding to initial
• Check to see if the remote batteries
are
installed correctly
operation of my Bose®
or need replacement. See "Replacing
the
batteries"
on
remote
page
30.
• Reset the system.
See "Resetting the
system"
on page 29.
•
Press any remote key and watch the system status indicator
on
the control console. It should blink
with each press.
If
not,
see
"Pairing
the remote with the
console"
on page 29
and
follow
the procedure.
The Bose remote does
•
Try
setting up the device again. Press the
Setup
button on
not control a device
I
the control console. Select the device options and
follow the
added during the
initial
onscreen instructions to set up the device again.
setup
•
Your system may need a software update.
See "Performing
a
system software
update"
on page
30.
The video connection
To
change a video connection, press the Setup
button on the
from a connected source
control console
and
select
the device setup options.
Follow
the
is
less than optimum
onscreen instructions.
System doesn't do
•
Make sure the
AC
power cord
is
inserted
securely
into the
anything power
supply.
• Make sure the Acoustimass® module and the power
supply
are
fully plugged
into a
live
AC
(mains)
outlet.
•
(135 series
II
systems
only)
Make sure the speaker array
is
plugged
into a
live AC
(mains)
outlet.
• Select
a connected device from the SOURCE
menu.
•
Reset the system.
See "Resetting the
system"
on page 29.
No sound
•
Make sure the Acoustimass
module
is
plugged
into a
live
AC
(mains)
outlet.
•
(135 series
II
systems
only)
Make sure the speaker array
is
plugged
into a
live
AC
(mains)
outlet.
• Increase the
volume.
•
Press the Mute button and make sure your system
is
not
muted.
• Check
the input connections on the
control console.
Make
sure that you have
selected
the right source.
•
Make sure that the audio input
cable
is
firmly plugged
into the
Audio
Out
connector (not Bose
link)
on the
control console
and the other end
is
firmly seated into the Media
Center
connector on the Acoustimass
module.
•
(135 series
II
systems
only)
Make sure that the audio input
cable
is
firmly plugged
into the Audio
Out
connector (not
Bose link)
on the
control console
and the other end
is
firmly
seated into the Audio
In
connector on the speaker array.
• (135 series
II
systems
only)
Try
moving any
possible
sources
of
wireless
interference, such as a
wireless computer network
router, another
wireless
device, or a microwave oven, further
away from the system.
•
For radio operation, connect the
FM
and AM antennas.
•
Reset the system.
See "Resetting
the
system"
on page 29.
English- 27