What to do if my Bose headphones won't turn on?
- TTimothy MillerAug 31, 2025
If your Bose headphones do not turn on, make sure the power switch is in the 'on' position and ensure that the battery is charged.

What to do if my Bose headphones won't turn on?
If your Bose headphones do not turn on, make sure the power switch is in the 'on' position and ensure that the battery is charged.
Why won't my Bose Headphone connect to my mobile device?
If your Bose Headphones are not connecting to your mobile device, first turn off the Bluetooth feature on your mobile device and then turn it back on before attempting to pair again. If that doesn't work, delete 'Bose AE2 SoundLink' from the Bluetooth list on your mobile device and try pairing again. Ensure that your mobile device is closer to the headphones and away from potential interference or obstructions. Try pairing with another mobile device to see if the issue persists. You can also clear the headphone memory: slide all the way up to the symbol and hold for ten seconds, then delete 'Bose AE2 SoundLink' from your mobile device's Bluetooth list and try pairing again.
What to do if Bose SOUNDLINK will not turn on (battery power)?
If your Bose Speakers won't turn on using battery power, the battery might be in protection mode or completely discharged. Connect it to a working AC power source to restore the battery to operational mode. If the battery isn't fully charged, press and hold the Power button for three seconds to check its status.
What to do if there is no audio from a Bluetooth device on Bose SOUNDLINK Speakers?
If you're experiencing no audio from a Bluetooth device on your Bose SoundLink speaker, first ensure that the speaker isn't muted and that the volume is turned up. Also, check that your Bluetooth device is playing audio and its volume is also up. If the issue persists, your Bluetooth device may be out of range, so try moving it closer to the SoundLink speaker. As a final step, try turning the SoundLink speaker off and then back on.
How to fix paired Bluetooth device will not connect Bose SOUNDLINK?
If your paired Bluetooth device won't connect to your Bose Speakers, ensure you've entered the correct passkey if one is required. If that doesn't work, try pairing the device with the SoundLink speaker again, or simply turn the SoundLink speaker off and then back on.
What to do if my Bose Speakers SoundLink indicates a connection, but is not playing music?
If your Bose SoundLink speaker indicates a connection but isn't playing music, try turning off or disabling Bluetooth on all other paired devices nearby, including any Bose preferred devices, and then reconnect the device you want to use. Alternatively, try turning the SoundLink speaker off and then back on.
How to fix Bose Headphone that do not turn on?
If your Bose Headphone does not turn on: - Make sure it is in the on position. - Charge the battery.
What to do if my Bose Headphone has no sound?
If your Bose Headphone has no sound, ensure the headphone power is on and the battery is charged. Also, check that the volume is turned up both on the headphones and on your mobile device or music app. Slide up and release to hear the name of the currently connected device. You might also try using a different music app or pairing another mobile device. If two mobile devices are actively connected, make sure the other device has been paused first and that both devices are within range of the headphones (30 ft. or 10 m).
| Mobile device type | Portable speaker |
|---|---|
| Compatibility | SoundLink Bluetooth Mobile Speaker II |
| Product color | Blue |
| Quantity | 1 |
Provides crucial guidelines for safe product usage and maintenance.
Details compliance with FCC/Industry Canada RF radiation limits and potential interference.
Outlines FCC compliance for Class B digital devices in residential settings.
Details Industry Canada compliance and RF exposure limits.
Welcomes the user and highlights key wireless features and benefits.
Guides the user on checking carton contents and saving packing materials.
Explains how to open the cover, which also functions as a stand.
Offers guidelines for optimal speaker placement to enhance sound quality indoors.
Provides step-by-step instructions for connecting the speaker to AC power.
Explains the meaning of the status indicators for source and Bluetooth connectivity.
Describes the function of the power and source selection buttons on the speaker.
Details the process of pairing Bluetooth devices with the speaker.
Explains how to remove all paired Bluetooth devices from the speaker's memory.
Guides on connecting external audio devices via the AUX input.
Discusses battery life, checking status, protection mode, and charging.
Provides conditions and guidance for replacing the rechargeable battery.
Offers solutions for common problems encountered with the speaker.
Instructions on how to clean the exterior surfaces of the speaker.
Provides contact information and explains warranty coverage.
Lists specifications such as power ratings, dimensions, weight, and temperature range.











