13
Condition/Problem Things to Check Solution
No display/unit will not
turn on
Console in sleep mode Push any Console button or move pedals to wake up Console.
AC Adapter Check for visual sign that AC Adapter is cracked or otherwise
damaged. Replace AC Adapter if damaged.
Check electrical (wall) outlet Make sure unit is plugged into a functioning wall outlet.
Check connection at front
of unit
Connection should be secure and undamaged. Unplug connector
and inspect inlet for any damage. Plug connector back into inlet.
Check Status LED in back of
Console
If Status LED is:
- on (solid), then the Console is starting up. May take up to 3
minutes. (Status LED is o when Console is operating.)
- blinking , then console software is updating.
Check data cable connections Be sure cable is connected securely.
Check data cable integrity Cable sheath should be intact and undamaged. if partially or fully
cut, replace the cable.
Check console display
for damage
Check for visual sign that console display is cracked or otherwise
damaged. Replace Console if damaged.
If the above steps do not resolve the problem, contact Customer
Service (if inside US/Canada) or your local distributor (if outside
US/Canada).
No response on Console
when button is pushed
Console Button Assembly Try other buttons to get any response on the Console.
Check console display for
damage
Check for visual sign that console display is cracked or otherwise
damaged. Replace Console if damaged.
If the above steps do not resolve the problem, contact Customer
Service (if inside US/Canada) or your local distributor (if outside
US/Canada).
Troubleshooting
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