What to do if there is no picture or no sound on my BOXLIGHT ProColor 652U?
If your BOXLIGHT Gateway displays no picture or sound, first ensure the display is powered up. Then, confirm the video input cable is properly connected and selected. If you are in internal computer mode, verify that the internal computer has started.
How to fix BOXLIGHT Gateway remote control not working?
If your BOXLIGHT Gateway remote control isn't working, make sure there are no obstructions blocking the signal between the remote and the display's IR port. Also, check that the battery electrode in the remote control is correctly positioned and that the remote control does not need a battery replacement.
Why is there video but no audio on my BOXLIGHT Gateway?
If the video is displayed but there is no audio on your BOXLIGHT Gateway, first check whether mute is active. Then, adjust the volume. Finally, verify the input cable is connected correctly.
What to do if the touch function is invalid on BOXLIGHT ProColor 652U?
If the touch function is invalid on your BOXLIGHT Gateway, check whether the touch driver is installed and started. Also, confirm that the computer recognizes the touch USB connection.
Why does my BOXLIGHT ProColor 652U image lack color or has incorrect color?
If your BOXLIGHT Gateway displays an image with a lack of color or incorrect color, ensure the video input cable is properly connected. You can also adjust chromaticity and brightness or contrast in the menu.
How to fix BOXLIGHT ProColor 652U Gateway signal out of range?
If you are getting a 'signal out of range' message on your BOXLIGHT Gateway, verify that the computer’s resolution is set properly.
Why does my BOXLIGHT ProColor 652U have horizontal or vertical stripes or image dithering?
If you are experiencing horizontal or vertical stripes or image dithering on your BOXLIGHT Gateway, confirm the video input cable is properly connected. Check to ensure that other electronic equipment or power tools are not placed around the machine.
How to fix BOXLIGHT ProColor 652U Gateway no color, color is weak or image is weak?
If your BOXLIGHT Gateway has no color, weak color, or a weak image, try adjusting the chromaticity, brightness, or contrast in the menu. Also, check whether the signal wire is well connected.
Why does my BOXLIGHT Gateway machine automatically shut down?
If your BOXLIGHT Gateway is automatically shutting down, determine if auto-sleep has been activated. Also, confirm the display has power.
How to correct touch positioning on BOXLIGHT Gateway?
If the touch positioning is not correct on your BOXLIGHT Gateway, check whether the driver is properly installed and make a correction. You can also calibrate the device.
General| Display Technology | LCD |
|---|---|
| Input Ports | HDMI, VGA, USB |
| Touch Technology | Infrared |
| Screen Size | 60" to 300" |
| Projection Size | 60" to 300" |
| Connectivity | Wireless (optional), LAN |
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