Troubleshooting
Common problems and actions recommended.
Problem Possible causes Actions
Water is murky Filter change required Check water flow is flowing. Remove half the water from the bath and replace the filter.
Lost seal in bleed key Check the air relief key still has its black seal, keeping the pressure in the filter housing.
Air released from air relief key
whilst bath is switched on
This will cause an airlock and the filter will not be fully in use. Enter maintenance mode and
then bleed the filter.
Ice is stuck Temperature is set too low Press defrost, wait 30 minutes for the ice to release and then set to 0.6°C and wait 24hrs
-reduce by 0.1 of a degree every 24 hours
If the ice is too thin or too thick, please email support@brassmonkey.co.uk
Water is cold but
there is no ice
Insulated cover not being used at
all times
Ensure the cover is always on the bath - ice will melt quickly if this is not used.
Temp not set low enough Set the bath to 0.6°C
Potential ice stuck on the base of
the bath
You may have a slab of ice on the base of the bath that needs releasing - follow Ice stuck
protocol above.
No water flow Filter is dirty and blocked Change the filter.
Buttons not working Ice bath is performing the
defrost function
The Start button will not work if the bath is performing a defrost cycle or if a defrost is
required to release ice. Wait for the defrost to complete and then press the Start button. If
the blue light flashes, it is releasing ice from the base of the bath. When solid blue you can
get in.
Cleaning FAQ's
Where can I buy spare lters?
You can buy the filters from our website www.brassmonkey.co.uk/accessories
How do I empty the bath?
You can do this with a submersible pump - available on Amazon. Attach it to
your hosepipe and either drain the water down a drain or into the garden.
What do I clean the inside of the bath with?
Huwa San TR3 or any food grade hydrogen peroxide 3%.
Can I use chemicals in the bath?
You cannot use chlorine or bromine or any other harsh chemicals in the bath as
it will deteriorate the steel which will rust and break down eventually.
We recommend the use of Huwa - San which is silver stabilised hydrogen
peroxide. This breaks down into water and oxygen when used in the bath and
creates no nasty by-products.
This can be purchased from Brass Monkey orders@brassmonkey.co.uk
19Ice Bath Quickstart Guide18 Ice Bath Quickstart Guide
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