TROUBLESHOOTING GUIDE
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TECHNICAL INFORMATION AND RECOMMENDATIONS
The digital deadbolt lock can be installed in doors ranging from 1-3/8" (35mm) to 2" (51mm) thick.
Uses 4 AA (1.5V) batteries to power the DC Motor.
Alkaline batteries are recommended for best performance with a DC Motor.
Rechargeable batteries are not recommended.
Use only warm water to clean the lock. Chemicals and abrasives may damage the nish.
DO NOT MIX BATTERY TYPES. DO NOT MIX OLD AND NEW BATTERIES.
DISPOSE OF OLD BATTERIES PROPERLY.
The unit is not receiving power.
Problem:
Check the cable connection and the polarity of the batteries. Also make sure the batteries are not dead.
Solution:
6. Problem:
After the installation of the batteries, there is no response when you press any
button and no beeps are heard.
The unit has lost its handing orientation and the motor does not know which way to operate.Problem:
Remove a battery and press a few buttons on the keypad to discharge any residual electrical signal.
Replace the battery; the unit will automatically re-detect the door handing.
Solution:
7. Problem:
The lock has been operating, but suddenly the latch bolt locks up and pressing
the programming button or entering a UC results in no action.
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