Troubleshooting
Symptom
SymptomSymptom
Symptom Cause
CauseCause
Cause Remedy
RemedyRemedy
Remedy
Maximum
water
temperature
too hot or
cold.
Maximum water temperature set
incorrectly.
Reset maximum water temperature.
Refer to ‘Maximum Temperature
Setting’ in Commissioning section
(page 22) and Adjusting the
Temperature in Maintenance section
(pages 23-24).
Outlet water
temperature
too hot / cold.
Inlet filter partially blocked. Check insert filters for any
blockages and clean as necessary.
Installation conditions outside
operating parameters.
Refer to Installation Requirements
section (pages 9-12).
Service shower valve as
recommended. Refer to
maintenance section (page 23-24).
Refer to Adjusting the Temperature
section (page 24).
Water
is used.
Instantaneous water heater not
igniting because water flow rate
is too low.
Increase water flow through the
system.
Check cartridge inlet filters and
clean or replace. Refer to
Maintenance section (pages 23-24).
Contact the boiler manufacturer.
Instantaneous water heater not
igniting because the water
pressure is too low.
Increase water pressure through
system.
Contact the boiler manufacturer.
Only hot or
cold water
from shower
valve outlet.
Inlet water supplies are reversed
(hot to cold supply).
Check the connections are the
correct way round. Hot on the left
and cold on the right when viewed
from the front. Rework pipework as
necessary.
Inlet filter is partially blocked. Clean or replace, flush through
pipework before refitting.
27
Need help?
Need help? Need help?
Need help? Give us a call on 0844 701 6273
0844 701 6273 0844 701 6273
0844 701 6273 and speak to one of our trained advisors.