Page 12/58IOM BiRotor Plus R27
4 Receipt of Shipment
When you receive your equipment inspect the
outside of the packing case for damage which may
have incurred during shipping. Damage incurred
during shipment is the responsibility of the carrier
and is not part of the factory warranty. If the
packing case is damaged, notify the local carrier
immediately.
If the package is in good condition remove the
envelope containing the packing list and carefully
remove the equipment and all components
included in the shipment from the packing case.
Inspect for damaged or missing parts, referring to
the packing list, and prior to discarding the packing
material.
If Items are missing from your shipment, contact
your sales representative. Your sales order number
will be required.
5 Return of Equipment
If the equipment must be returned to the factory
for repair or replacement, a Returned Materials
Authorization (RMA) must be included with the
components.
RMA forms may be obtained from your sales
representative or from the Product Service
Department.
In addition to the RMA, a Material Safety Data
Sheet and a Decontamination Statement must be
included with Items being returned to the factory.
A Decontamination Statement is included in the
back of this manual.
If the equipment is removed from service it must
be thoroughly drained and neutralized before it is
packed for shipment. Care must be taken to ensure
that product removed from the equipment is
disposed of in accordance with all applicable local,
state and federal regulations.
The flanges should be sealed to keep residual fluid
from leaking out of the meter during transport.
The type of flange seal required will vary with the
form of transportation used. Contact the carrier
for specific instructions.
The equipment should be securely mounted on a
wooden skid for shipment. The original container
or a solid wooden box should be used to protect
the exterior of the components.
When packing the components for return to the
factory, place the RMA and a copy of the packing
list that was delivered with the equipment inside
an envelope. Place the envelope inside the
shipping container with the Item being returned
and reference the RMA number on the outside of
the shipping container.
Equipment returned to the factory without the
proper documentation will be returned to sender
at their expense.
Ship the container to:
Brodie Meter Co., LLC
Product Service Department
19267 Highway 301 North
Statesboro, GA 30461, USA
Phone: +1 (912) 489-0200
Fax: +1 (912) 489-0294
service@brodieintl.com
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