Brookeld Engineering Labs., Inc. Page 34 Manual No. M02-313E1209
APPENDIX C - Warranty Repair and Service
Warranty
Brookeld Viscometers are guaranteed for one year from date of purchase against defects in
materials and workmanship. They are certied against primary viscosity standards traceable to
the National Institute of Standards and Technology (NIST). The Viscometer must be returned
to Brookeld Engineering Laboratories, Inc. or the Brookeld dealer from whom it was pur-
chased for warranty service. Transportation is at the purchaser’s expense. Remove the spindle
from the viscometer and attach the shipping cap to the pivot cup to prevent shipping damage.
The Viscometer should be shipped in its carrying case together with all spindles originally
provided with the instrument.
For repair or service in the United States return to:
Brookeld Engineering Laboratories, Inc.
11 Commerce Boulevard
Middleboro, MA 02346 U.S.A.
Telephone: (508) 946-6200 FAX: (508) 923-5009
www.brookeldengineering.com
For repair or service outside the United States consult Brookeld Engineering Laboratories, Inc. or the
dealer from whom you purchased the instrument.
For repair or service in the United Kingdom return to:
Brookeld Viscometers Limited
Brookeld Technical Centre
Stadium Way
Harlow, Essex CM19 5GX England
Telephone: (44) 1279/451774 FAX: (44) 1279/451775
www.brookeld.co.uk
For repair or service in Germany return to:
Brookeld Engineering Laboratories Vertriebs GmbH
Hauptstrasse 18
D-73547 Lorch, Germany
Telephone: (49) 7172/927100 FAX: (49) 7172/927105
www.brookeld-gmbh.de
For repair or service in China return to:
Guangzhou Brookeld Viscometers and Texture Instruments Service Company Ltd.
Room C, 5/F, Tianxing Building East Tower, No. 21, Zhongshan Yi Road
Yuexiu District, Guangzhou, 510600, P. R. China
Telephone: (86) 20/3760-0548 FAX: (86) 20/3760-0548
www.brookeld.com.cn
On-site service at your facility is also available from Brookeld. Please contact our Service Depart-
ment in the United States, United Kingdom, Germany or China for details.
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