Troubleshooting
43
B
Cannot Detect Ink If you are using non Brother Original
ink, the machine may not detect the
ink volume.
Replace the cartridge with a Brother
Original ink cartridge. If the error
message remains, contact Brother
customer service or your local
Brother dealer.
Cannot Print
Replace Ink
One or more of the ink cartridges
have reached the end of their life. The
machine will stop all print operations.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 34.)
Cover is Open The scanner cover is not locked in the
closed position.
Lift the scanner cover, and then close
it again.
Make sure the USB cable (if used)
have been guided correctly through
the cable channel and out the back of
the machine.
The ink cartridge cover is not locked
in the closed position.
Firmly close the ink cartridge cover
until it locks into place.
Data Remaining Print data is left in the machine's
memory.
Press . The machine will cancel
the job and clear it from the memory.
Try to print again.
High Temperature The room temperature is too high. After lowering the room temperature,
allow the machine to cool down to
room temperature and then try again.
Error Message Cause Action
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