2-9
Confidential
Error
Code
Description
Reference
Page
2A
No black ink cartridge loaded.
Detected by the ink cartridge detection sensor
2-24
2B
No yellow ink cartridge loaded.
Detected by the ink cartridge detection sensor
2-24
2C
No cyan ink cartridge loaded.
Detected by the ink cartridge detection sensor
2-24
2D
No magenta ink cartridge loaded.
Detected by the ink cartridge detection sensor
2-24
2E Unable to communicate with the ink cartridge IC chip. (On the main unit side) 2-24
2F The ink cartridge cover sensor detected an opened cover. 2-25
30
The carriage does not move.
Detected by the CR encoder sensor
2-26
31
The carriage cannot return to its home position.
Detected by the CR encoder sensor
2-27
32 Head capping cannot be done. 2-28
35
Abnormal stopping of the head/carriage unit
Caused by factors other than recording paper jams such as encoder stains when
ink is not discharging
2-28
38
Abnormal stopping of the head/carriage unit
Caused by a recording paper jam when ink is not discharging
2-29
3B
Abnormal stopping of the head/carriage unit
Caused by factors other than recording paper jams such as encoder stains when
ink is discharging
2-30
3C
Abnormal stopping of the head/carriage unit
Caused by recording paper jam when ink is discharging
2-30
3E A problem occurred in the carriage motor, paper feed motor, and ASF motor. 2-31
3F Carriage motor cannot stop. 2-32
40
Casing internal thermistor problem
When the power was turned on, the casing internal thermistor detected a
temperature of -20 degrees centigrade or lower, or 80 degrees centigrade or
higher
2-32
42 Head voltage does not turn OFF. 2-33
43
Head thermistor problem
When the power was turned on, the head thermistor detected a temperature of
-20 degrees centigrade or lower, or 80 degrees centigrade or higher
2-33
44
The head driver IC detected an abnormal temperature during operation or
stand-by.
2-34
46 Purge count or flushing count exceeded the upper threshold. 2-34
48 It was detected that the head flat cable is not correctly inserted. 2-34
49 Head voltage does not rise. 2-35
4E
The machine does not turn OFF even if after the head voltage changed to an
OFF state.
2-35
4F Head voltage drops quickly. 2-35
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