Brother DCP-J562DW Basic User's Guide

Error Message Action
Touchscreen Init.
Failed
The Touchscreen was pressed before the power on initialisation was
completed.
Make sure nothing is touching or resting on the Touchscreen,
especially when plugging the machine in.
Debris may be stuck between the lower part of the Touchscreen and
its frame.
Insert a piece of stiff paper between the lower part of the Touchscreen
and its frame and slide it back and forth to push out the debris.
Tray removed
This message is displayed when the setting to confirm the paper type
and size is enabled.
To not display this confirmation message, change the setting to Off.
See Related Information: Change the Check Paper Size Setting at the
end of this section.
Unable to Clean
XX
Unable to
Initialize XX
Unable to Print
XX
A foreign object, such as a paper clip or a piece of ripped paper, is in
the machine.
Open the scanner cover and remove any foreign objects and paper
scraps from inside the machine.
If the error message continues, disconnect the machine from the
power for several minutes, and then reconnect it.
Wrong Ink
Cartridge
The ink cartridge model number is not compatible with your machine.
Verify the cartridge model number will work with your machine.
See Related Information: Supply Specifications at the end of this
section.
Wrong Ink Colour
Check which ink cartridges are not matched by colour to their ink
cartridge positions and move them to their correct positions.
• Load Paper in the Manual Feed Slot on page 9
• Change the Check Paper Size Setting on page 12
• Change the Paper Size and Paper Type on page 12
• Printer Jam or Paper Jam on page 38
• Supply Specifications on page 45
Related Information
32

Brother DCP-J562DW Specifications

General

Minimum storage drive space	50 MB
Mac operating systems supported	Mac OS X 10.8 Mountain Lion, Mac OS X 10.0 Cheetah, Mac OS X 10.9 Mavericks
Linux operating systems supported	Yes
Other operating systems supported	Android, iOS, Windows Phone
Server operating systems supported	Windows Server 2012 R2 x64, Windows Server 2003, Windows Server 2008 R2 x64, Windows Server 2012 x64, Windows Server 2008 x64, Windows Server 2003 x64, Windows Server 2008
Windows operating systems supported	Windows 7 Enterprise, Windows 8, Windows Vista Home Premium, Windows 10 Education, Windows 7 Enterprise x64, Windows 8 Enterprise, Windows Vista Home Premium x64, Windows 10 Education x64, Windows 7 Home Basic, Windows 8 Enterprise x64, Windows Vista Ultimate, Windows 10 Enterprise, Windows 7 Home Basic x64, Windows 8 Pro, Windows Vista Ultimate x64, Windows 10 Enterprise x64, Windows 7 Home Premium, Windows 8 Pro x64, Windows XP Home, Windows 10 Home, Windows 7 Home Premium x64, Windows 8 x64, Windows XP Home x64, Windows 10 Home x64, Windows 7 Professional, Windows 8.1, Windows Vista Business, Windows XP Professional, Windows 10 Pro, Windows 7 Professional x64, Windows 8.1 Enterprise, Windows Vista Business x64, Windows XP Professional x64, Windows 10 Pro x64, Windows 7 Starter, Windows 8.1 Enterprise x64, Windows Vista Enterprise, Windows 7 Starter x64, Windows 8.1 Pro, Windows Vista Enterprise x64, Windows 7 Ultimate, Windows 8.1 Pro x64, Windows Vista Home Basic, Windows 7 Ultimate x64, Windows 8.1 x64, Windows Vista Home Basic x64
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	2.7 \
Market positioning	Home & office
Ethernet LAN	No
Wi-Fi standards	802.11g, 802.11b, Wi-Fi 4 (802.11n)
Security algorithms	WPA2-AES, SSID, 64-bit WEP, WPA2-PSK, 128-bit WEP, WPS, WPA-AES, WPA-PSK, WPA-TKIP
Online services supported	Box, Facebook, OneDrive, Dropbox, Flickr, OneNote, Evernote, Google Drive, Picasa
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Mopria Print Service, Google Cloud Print
Sustainability certificates	Nordic Swan Ecolabel, Blue Angel, ENERGY STAR
Print technology	Inkjet
Maximum resolution	1200 x 6000 DPI
Duplex printing mode	Auto
Print speed (ISO/IEC 24734) mono	12 ipm
Print speed (ISO/IEC 24734) color	6 ipm
Duplex print speed (ISO/IEC 24734) mono	1.7 ipm
Print speed (black, normal quality, A4/US Letter)	27 ppm
Print speed (color, normal quality, A4/US Letter)	10 ppm
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	2500 pages per month
Number of print cartridges	4
Envelopes sizes	10, DL, C5, Monarch
Photo paper sizes	10x15, 13x18 cm
Paper tray media types	Envelopes, Glossy paper, Plain paper, Coated paper, Recycled paper
Non-ISO print media sizes	2L, Executive (184 x 267mm), Letter (media size), Index card, L
ISO A-series sizes (A0...A9)	A5, A6, A4
ISO C-series sizes (C0...C9)	C5
Borderless printing media sizes	2L, 10x15, Letter, A4, Index card, A6
Maximum ISO A-series paper size	A4
Direct printing	-
Standard interfaces	USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 2400 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	5.6 cpm
Copy speed (color, normal quality, A4)	2.7 cpm
Package depth	249 mm
Package width	477 mm
Package height	475 mm
Package weight	10100 g
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.2 W
Power consumption (standby)	3 W
Power consumption (PowerSave)	0.8 W
Power consumption (average operating)	19 W
Noise level	50 dB
Bundled software	Brother Control Center 2 Brother Control Center 4 Nuance Paperport 14 SE Brother MFL-Pro Suite
Paper input type	Paper tray
Total input capacity	100 sheets
Total output capacity	50 sheets
Scan to	Image, Memory Card, E-mail, File
Grayscale levels	256
Maximum scan area	A4 (210 x 297) mm
Image formats supported	BMP, JPG, PNG
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Compatible memory cards	MMC, MMC Mobile, MiniSD, MMC+, MiniSDHC, MS Duo, MS Micro (M2), SD, MS PRO Duo, MicroSD (TransFlash), SDHC, MicroSDHC, SDXC
Storage temperature (T-T)	20 - 33 °C
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	341 mm
Width	400 mm
Height	151 mm