Routine maintenance 
37
A
Cleaning the print head A
To maintain good print quality, the machine 
will automatically clean the print head when 
needed. You can start the cleaning process 
manually if there is a print quality problem.
Clean the print head if you get a horizontal 
line in the text or graphics, or blank text on 
your printed pages. You can clean Black only; 
Yellow, Cyan, and Magenta at once; or all 
four colours at once.
Cleaning the print head consumes ink. 
Cleaning too often uses ink unnecessarily.
DO NOT touch the print head. Touching 
the print head may cause permanent 
damage and may void the print head’s 
warranty.
 
a Press Menu.
b Press a or b to choose 1.Ink.
Press OK.
c Press a or b to choose 2.Cleaning.
Press OK.
d Press a or b to choose Black, Colour 
or All.
Press OK.
The machine cleans the print head.
When cleaning has finished, the 
machine is ready to use.
• If you clean the print head at least five 
times and the print has not improved, try 
cleaning the print head again up to three 
more times. If the print has not improved, 
contact Brother customer service or your 
local Brother dealer.
• You can also clean the print head from 
your PC.
(See Software and Network User’s 
Guide.)
 
Checking the print quality A
If faded or streaked colours and text appear 
on your printouts, some of the print head 
nozzles may be clogged. You can check this 
by printing the Print Quality Check Sheet and 
looking at the nozzle check pattern.
a Press Menu.
b Press a or b to choose 1.Ink.
Press OK.
c Press a or b to choose 1.Test Print.
Press OK.
d Press a or b to choose 
Print Quality.
Press OK.
e Press Colour Start.
The machine starts printing the Print 
Quality Check Sheet.
f Check the quality of the four colour 
blocks on the sheet.
g The LCD asks you if the print quality is 
OK.
Do one of the following:
 If all lines are clear and visible, press 
a (Yes) to finish the Print Quality 
check and go to step k.
 If you can see missing short lines as 
shown below, press b to choose No.
h The LCD asks you if the print quality is 
OK for black and the three colours.
Press a (Yes) or b (No).
OK Poor