Why does my Brother All in One Printer say 'Duplex Disabled'?
- Sstephen81Sep 18, 2025
If your Brother All in One Printer displays 'Duplex Disabled', it means the back of the machine is not completely closed. Close the back cover of the machine.
Why does my Brother All in One Printer say 'Duplex Disabled'?
If your Brother All in One Printer displays 'Duplex Disabled', it means the back of the machine is not completely closed. Close the back cover of the machine.
What to do if my Brother All in One Printer says 'No Paper'?
If your Brother All in One Printer displays a 'No Paper' error, it could be due to several reasons: the machine is out of paper, the paper is not loaded correctly, or the paper guides are incorrectly set. Refill the paper in the tray indicated on the LCD screen. Ensure the paper guides are adjusted to fit the paper size you are using. If the issue persists, remove the paper and reload it, again checking the paper guide settings.
How to resolve 'No Toner' error on Brother All in One Printer?
If your Brother All in One Printer is showing a 'No Toner' error, it could be due to the toner cartridge or the drum unit and toner cartridge assembly not being installed correctly. Remove the drum unit and toner cartridge assembly, then take the toner cartridge out of the drum unit and re-install it. Re-install the drum unit and toner cartridge assembly back into the machine. If the problem continues, consider replacing the toner cartridge.
How to fix 'Drum Error' on Brother All in One Printer?
If your Brother All in One Printer shows a 'Drum Error', it could be due to a dirty corona wire or the toner cartridge being placed in the machine without the drum unit. You should clean the corona wire on the drum unit. Also, ensure that the toner cartridge is properly inserted into the drum unit before re-installing the drum unit and toner cartridge assembly in the machine.
Why can't I perform 'Page Layout' printing on my Brother All in One Printer?
Check that the paper size setting in the application and in the printer driver are the same.
Why won't my Brother All in One Printer print from Adobe® Illustrator®?
Try to reduce the print resolution.
What does 'Unusable Device' mean on Brother All in One Printer?
If your Brother All in One Printer displays 'Unusable Device', it indicates that a defective or high power consumption USB device is connected, or an encrypted/unsupported USB device is connected to the USB direct interface. Unplug the device from the USB direct interface. Turn the machine off and then on again. If the problem persists, unplug the device from the USB direct interface.
Why does my Brother All in One Printer say 'Access Denied'?
If your Brother All in One Printer displays 'Access Denied', it means the function you're trying to use is restricted by Secure Function Lock 2.0. Contact your administrator to check your Secure Function Lock settings.
How to fix a 'Cartridge Error' on my Brother All in One Printer?
If your Brother All in One Printer displays a 'Cartridge Error', it might be due to incorrect installation of the toner cartridge. To resolve this, pull out the drum unit and toner cartridge assembly. Remove the toner cartridge and reinsert it into the drum unit. Then, put the drum unit and toner cartridge assembly back into the machine.
How to fix Brother Software when I cannot communicate with my Brother machine using SSL?
To communicate with your Brother machine using SSL, ensure you obtain a valid certificate and install it on both your machine and computer. Also, verify that the port setting of your machine is correct. You can confirm your machine’s port setting on the Web Based Management screen by clicking Network, Protocol, and then HTTP Server Settings.
Print technology | Laser |
---|---|
Maximum resolution | 1200 x 1200 DPI |
Economical printing | Yes |
Duplex printing mode | Auto |
Time to first page (black, normal) | 8.5 s |
Print speed (black, normal quality, A4/US Letter) | 36 ppm |
Duplex print speed (black, normal quality, A4/US Letter) | 9 ppm |
PictBridge | No |
Scan speed | 2.68 sec/page |
Dimensions (WxDxH) | 405 x 415 x 423 mm |
All-in-one functions | Copy, Print, Scan |
Color all-in-one functions | Scan |
Maximum duty cycle | - pages per month |
Recommended duty cycle | 500 - 3500 pages per month |
Page description languages | BR-Script 3, Epson FX, IBM ProPrinter, PCL 6 |
Copier resize | 25 - 400 % |
Maximum copy resolution | 1200 x 600 DPI |
Maximum number of copies | 99 copies |
N-in-1 copy function (N=) | 2, 4, 9, 16, 25 |
Time to first copy (black, normal) | 10.5 s |
Copy speed (black, normal quality, A4) | 36 cpm |
Scan to | E-mail, File, FTP, Image, OCR, USB |
Scan drivers | ICA, ISIS, TWAIN |
Scanner type | Flatbed & ADF scanner |
Grayscale levels | 256 |
Input color depth | 48 bit |
Maximum scan area | Legal (216 x 356) mm |
Output color depth | 24 bit |
Image formats supported | BMP, JPG |
Maximum scan resolution | 19200 x 19200 DPI |
Document formats supported | |
Paper input type | Paper tray |
Total input capacity | 250 sheets |
Total output capacity | 150 sheets |
Maximum input capacity | 850 sheets |
Total number of input trays | 1 |
Maximum number of input trays | 2 |
Multi-Purpose tray input capacity | 50 sheets |
Auto document feeder (ADF) input capacity | 35 sheets |
Custom media width | 76.2 - 215.9 mm |
Maximum print size | 216 x 356 mm |
Custom media length | 127 - 355.6 mm |
Paper tray media types | Bond paper, Plain paper, Pre-Printed, Recycled paper, Thin paper |
Paper tray media weight | 60 - 105 g/m² |
Non-ISO print media sizes | Legal |
ISO A-series sizes (A0...A9) | A4, A5, A6 |
ISO B-series sizes (B0...B9) | B5, B6 |
Multi-purpose tray media types | Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Recycled paper |
Maximum ISO A-series paper size | A4 |
Multi-Purpose Tray media weight | 60 - 163 g/m² |
Auto Document Feeder (ADF) media weight | 64 - 90 g/m² |
Display | LCD |
Market positioning | Business |
Display number of lines | 5 lines |
Display number of characters | 22 |
Standard interfaces | Ethernet, USB 2.0 |
Security algorithms | 128-bit WEP, 64-bit WEP, 802.1x RADIUS, EAP, EAP-TLS, MD5, PEAP, TKIP, WPA-AES, WPA-PSK, WPA2-PSK |
Internal memory | 64 MB |
Processor family | Star Sapphire |
Maximum internal memory | 320 MB |
Sound power level (standby) | 37 dB |
Sound pressure level (printing) | 59 dB |
Sound pressure level (quiet mode) | 54 dB |
AC input voltage | 220 - 240 V |
AC input frequency | 50 - 60 Hz |
Power consumption (off) | 1.2 W |
Power consumption (standby) | 8.1 W |
Power consumption (PowerSave) | 336 W |
Power consumption (average operating) | 651 W |
Package weight | 19.700 g |
Sustainability certificates | ENERGY STAR |
Explains how to operate the machine's control panel functions.
Details the different printer emulation modes supported by the machine.
Guides on how to reset printer settings to factory defaults.
Information on installing and using the Brother printer driver software.
Steps for printing a document and guidelines for duplex printing.
Overview of customizable settings within the printer driver (Basic, Advanced, etc.).
Instructions for scanning documents using TWAIN and WIA drivers.
Features and usage of the document management software for scanning.
Introduction to ControlCenter4 and its Home/Advanced modes.
Configuring scan settings for image, OCR, E-mail, and file output.
Configuring PC-FAX and managing device settings like remote setup.
Printing and duplexing features, driver options, and faxing for Macintosh.
Specific features of the BR-Script3 printer driver on Macintosh.
Scanning documents using the TWAIN driver on Macintosh.
Scanning documents using the WIA driver on Macintosh.
Overview and functions of ControlCenter2 for Macintosh users.
Instructions for scanning documents directly to a USB Flash drive.
Configuring and performing scans over a network using various protocols.