Error Message Cause Action
Cannot Print XX
The machine has a mechanical problem.
-OR-
A foreign object, such as a paper clip or a
piece of ripped paper, is in the machine.
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
continues, disconnect the machine from
the power for several minutes, and then
reconnect it.
See Related Information: Paper is
Jammed in the Machine when using the
Standard Paper Tray (Paper Jam).
Cannot Scan XX
The machine has a mechanical problem. Disconnect the machine from the power
for several minutes, and then reconnect it.
Change Paper?
This message is displayed when the
setting to confirm the paper type and size
is enabled.
To not display this confirmation message,
change the setting to Off.
See Related Information: Change the
Check Paper Setting.
Check ink level. If
there is ink, then
press OK.
A certain amount of ink is consumed
during this operation.
Look through the window of the ink tank to
confirm the actual amount of remaining
ink.
If the remaining ink level is at or below the
lower line under the minimum fill mark,
refill the ink tank.
Close ink cover.
The ink tank cover is not locked in the
closed position.
Firmly close the ink tank cover until it
locks into place.
Connection Error
Other devices are trying to connect to the
Wi-Fi Direct network at the same time.
Make sure there are no other devices
trying to connect to the Wi-Fi Direct
network, and then try to configure the Wi-
Fi Direct settings again.
Connection Fail
The Brother machine and your mobile
device cannot communicate during the
Wi-Fi Direct network configuration.
• Move the mobile device closer to your
Brother machine.
• Move your Brother machine and the
mobile device to an obstruction-free
area.
• If you are using the PIN Method of
WPS, make sure you have entered the
correct PIN.
Cover is Open.
The scanner cover is not locked in the
closed position.
Lift the scanner cover and then close it
again.
Make sure the interface cable (if used)
has been guided correctly through the
cable channel and out the back of the
machine.
Data Remaining
Print data is left in the machine's memory. Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try
to print again.
Document Jam
The document was not inserted or fed
correctly, or the document scanned from
the ADF was too long.
Remove the jammed document, and then
press Stop/Exit. Set the document in the
ADF correctly.
See Related Information: Load
Documents in the Automatic Document
Feeder (ADF).
See Related Information: Document
Jams.
High Temperature
The room temperature is too high. After cooling the room, allow the machine
to cool down to room temperature. Try
again when the machine has cooled
down.
326
To Next Page
Loading...
