Brother DCP-T520W User Manual

Home > Troubleshooting > Error and Maintenance Messages > Error Messages When Using the Brother
Web Connect Feature
Error Messages When Using the Brother Web Connect Feature
Related Models: MFC-T920DW/MFC-T925DW
Your Brother machine displays an error message if an error occurs. The most common error messages are
shown in the chart.
You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page
at support.brother.com.
Connection Error
Error Messages
Cause Action
Connection Error 02
The machine is not connected to a
network.
• Verify that the network connection
is good.
• If PHOTO/WEB was pressed soon
after the machine was turned on,
the network connection may not
have been established yet. Wait
and try again.
Connection Error 03
• Network or server settings are
incorrect.
• There is a problem with the
network or server.
• Confirm that network settings are
correct, or wait and try again later.
• If PHOTO/WEB was pressed soon
after the machine was turned on,
the network connection may not
have been established yet. Wait
and try again.
Connection Error 07
Date and time settings are incorrect. Set the date and time correctly. Note
that if the machine's power cord is
disconnected, the date and time
settings may have reset to factory
settings.
Authentication Error
Error Messages
Cause Action
Authentication Error 01
The PIN you entered to access the
account is incorrect. The PIN is the
four-digit number that was entered
when registering the account to the
machine.
Enter the correct PIN.
Authentication Error 02
The temporary ID that was entered is
incorrect.
Enter the correct temporary ID.
The temporary ID that was entered
has expired. A temporary ID is valid
for 24 hours.
Apply for Brother Web Connect
access again and receive a new
temporary ID, and then use the new
ID to register the account to the
machine.
Authentication Error 03
The name you entered as the display
name has already been registered to
another service user.
Enter a different display name.
341

Brother DCP-T520W Specifications

General

Duplex printing	Yes
Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Duplex printing mode	Manual
Print speed (black, draft quality, A4/US Letter)	17 ppm
Print speed (color, draft quality, A4/US Letter)	9 ppm
Print speed (black, normal quality, A4/US Letter)	30 ppm
Print speed (color, normal quality, A4/US Letter)	12 ppm
Envelopes sizes	C5, Com-10, DL, Monarch
Maximum print size	216 x 356 mm
Paper tray media types	-
ISO A-series sizes (A0...A9)	A4, A5, A6
Photo paper sizes (imperial)	3.5x5, 4x6, 5x7, 5x8 \
Borderless printing media sizes	Letter
Maximum ISO A-series paper size	A4
Ethernet LAN	No
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Copier resize	25 - 400 %
Maximum copy resolution	1800 x 1200 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	11.5 cpm
Copy speed (color, normal quality, A4)	4 cpm
Internal memory	64 MB
Scan to	E-mail, Image, OCR
Scanner type	Flatbed scanner
Input color depth	30 bit
Maximum scan area	216 x 297 mm
Output color depth	24 bit
Input grayscale depth	10 bit
Output grayscale depth	8 bit
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	2400 x 1200 DPI
Optical scanning resolution (black)	2400 x 1200 ppi
Display	LCD
Control type	Buttons
Product color	Gray
Market positioning	Home & office
Power consumption (average operating)	- W
Mac operating systems supported	Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina
Server operating systems supported	Windows 2000 Server, Windows Server 2008, Windows Server 2008 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
Printing colors	Black, Cyan, Magenta
Maximum duty cycle	2500 pages per month
Recommended duty cycle	50 - 1000 pages per month
Replacement cartridges	BTD60BK, BT5001C, BT5001M, BT5001Y
Number of print cartridges	5
Operating temperature (T-T)	10 - 35 °C
Total input capacity	150 sheets
Total output capacity	50 sheets
Total number of input trays	1
Package depth	485 mm
Package width	511 mm
Package height	234 mm
Package weight	8700 g
Cables included	USB
Included cartridge capacity (CMY)	3 pages
Included cartridge capacity (black)	1 pages

Weight and Dimensions

Depth	380 mm
Width	433 mm
Height	159 mm
Weight	7300 g