Brother HL-5170DN User Manual

TROUBLESHOOTING 11 - 4
6 If the job exits the queue but does not print, make sure that you
are not trying to print a text job to a PostScript printer. If you
have a printer that is capable of automatic language switching,
make sure that the printer is not forced into PostScript mode.
Intermittent Problems
If the print server and printer start up OK, but you intermittently have
problems printing, check the following:
1 If you can print small jobs but large graphics jobs are distorted
or incomplete, make sure that you have adequate memory in
your printer and the latest printer driver installed on your
computer. The latest Brother printer drivers can be downloaded
from http://solutions.brother.com
2 Check the individual protocol troubleshooting sections in this
chapter for additional causes of intermittent printer problems.
TCP/IP Troubleshooting
If you are using TCP/IP and cannot print to the print server and you
have checked the hardware and network as described in the
previous steps, then check the following:
Turning off the printer and then again,
Deleting and recreating the print server and creating a new print
queue in order to eliminate the possibility of setup errors.
1 The problem may be the result of mismatched or duplicate IP
address. Verify that the IP address is correctly loaded into the
print server (via the configuration page. Make sure that no other
nodes on the network have this address (DUPLICATE IP
ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING
PROBLEMS).
It is always a good idea to try following in order to eliminate
the possibility of setup errors.

Brother HL-5170DN Specifications

General

Color	No
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	10 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Maximum print size	210 x 297 mm
Media weight (tray 1)	Standard Tray: 60 – 105g/m². Lower Tray: 60 – 105g/m². Multipurpose Tray: 60 – 161g/m². Duplex 60 – 105g/m²
Maximum ISO A-series paper size	A4
Internal memory	32 MB
Processor model	Fujitsu SPARClite
Built-in processor	Yes
Sound power level (standby)	32 dB
Sound pressure level (printing)	50 dB
Compatibility	PC & Mac
Memory upgrade	0.16 GB
Networking features	TCP/IP, IPX/SPX, AppleTalk, DLC/LLC, Standard Fast Ethernet 10/100BaseTX
Standard input trays	Standard Tray. Multi-purpose tray: 50 sheet
Compatible operating systems	Windows 95/98/Me/NT 4.0/2000/XP Mac OS8.6-9.1, OSX 10.1 or later DOS & Linux compatible
Maximum input capacity	250 sheets
Bundled software	Windows: PCL driver for Windows95/98/Me/NT4.0/2000 and XP BR-Script3 driver for Windows95/98/Me/NT4.0/2000/XP Macintosh: Brother laser driver for Mac OS 8.6-9.2, OS X 10.1-10.2 BR-Script3 driver for Mac OS 8.6-9.2, OS X 10.1-10.2 Linux: GDI printer driver BR-Script 3 printer driver Interactive help (on-screen guidelines using moving pictures) Driver Deployment Wizard – guides administrators through the steps taken to install a Brother network printer onto a networked PC
Display	-

Weight and Dimensions

Dimensions (WxDxH)	382 x 401 x 252 mm