EasyManuals Logo

Brother HL-L2370DN Service Manual

Brother HL-L2370DN
248 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
To Previous Page IconTo Previous Page
To Previous Page IconTo Previous Page
Page #100 background imageLoading...
Page #100 background image
2-78
Confidential
4.4 Troubleshooting for Software Problems
The end user can solve problems pertaining to software, for instance, print cannot be made
from a computer although test print and printer setting print can be made from the machine, by
following the User Check items. If the same problem occurs again, follow each procedure in the
order of the number described in the Step column in the tables below.
4.4.1 Unable to receive data
<User Check>
Check that the USB cable or LAN cable is not damaged.
When using an interface switch, check that the correct machine is selected.
Check the relevant section in the online User’s Guide.
Check the driver settings.
Reset the machine to the default settings. (Refer to the online Users Guide.)
* Follow the procedures below to verify the product ID in Macintosh.
(1) Select [About This Mac] from the [Apple] menu.
(2) Click the [More Info...] in the [About This Mac] dialog box.
(3) Select [USB] under the [Hardware] in [Contents] on the left side.
(4) Select the machine [HL-XXXX] from [USB Device Tree].
(5) Check [Product ID] in [HL-XXXX].
Product ID (Hexadecimal)
HL-2290 : 0093h HL-L2310D : 009Ah
HL-2295D : 0094h HL-L2312D : 009Ah
HL-2590DN : 0095h HL-L2310DR : 009Ah
HL-2595DW : 0096h HL-L2385DW : 00A3h
HL-B2000D : 0097h HL-L2386DW : 00A3h
HL-B2050DN : 0098h HL-L2350DW : 009Eh
HL-B2080DW : 0099h HL-L2350DWR : 009Eh
HL-L2325DW : 009Bh HL-L2351DW : 009Eh
HL-L2330D : 009Ch HL-L2352DW : 009Eh
HL-L2331D : 009Ch HL-L2370DN : 00A0h
HL-L2335D : 009Dh HL-L2370DNR : 00A0h
HL-L2336D : 009Dh HL-L2372DN : 00A0h
HL-L2357DW : 009Fh HL-L2375DW : 00A2h
HL-L2370DW : 00A1h HL-L2375DWR : 00A2h
HL-L2371DN : 00ABh HL-L2376DW : 00A2h
Step Cause Remedy
1
Machine connection For Macintosh, check the Product ID*.
When it is wrong, update the firmware.
2 Main PCB failure Replace the main PCB ASSY.

Table of Contents

Other manuals for Brother HL-L2370DN

Questions and Answers:

Question and Answer IconNeed help?

Do you have a question about the Brother HL-L2370DN and is the answer not in the manual?

Brother HL-L2370DN Specifications

General IconGeneral
N-up printing2, 4, 9, 16, 25
Duplex printingYes
Print technologyLaser
Maximum resolution2400 x 600 DPI
Duplex printing modeAuto/Manual
Time to first page (black, normal)8.5 s
Print speed (black, normal quality, A4/US Letter)34 ppm
Printing colorsBlack
Maximum duty cycle- pages per month
Recommended duty cycle250 - 2000 pages per month
Number of print cartridges1
Page description languagesPCL 6
DisplayLCD
Display number of lines1 lines
Power consumption (off)0.03 W
Power consumption (standby)48 W
Power consumption (printing)510 W
Power consumption (PowerSave)265 W
Energy Star Typical Electricity Consumption (TEC)1.227 kWh/week
Maximum internal memory- MB
Sound pressure level (printing)49 dB
Sound pressure level (quiet mode)44 dB
Paper tray media typesPlain paper, Recycled paper, Thick paper, Thin paper
Paper tray media weight60 - 163 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
Multi-purpose tray media typesBond paper, Envelopes, Labels, Plain paper, Recycled paper, Thick paper, Thicker paper, Thin paper
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 230 g/m²
Cabling technology10/100Base-T(X)
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Google Cloud Print, Mopria Print Service
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Package depth283 mm
Package width438 mm
Package height519 mm
Package weight8300 g
Sustainability certificatesBlue Angel, ENERGY STAR
Cables includedAC
Included cartridge capacity (black)700 pages
Total input capacity250 sheets
Total output capacity150 sheets
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra
Server operating systems supportedWindows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2, Windows Server 2012 x64, Windows Server 2016
Windows operating systems supportedWindows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Harmonized System (HS) code84433210
Weight and Dimensions IconWeight and Dimensions
Depth360 mm
Width356 mm
Height183 mm

Related product manuals