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Brother HL-L2370DN Service Manual

Brother HL-L2370DN
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2-13
Confidential
3. ERROR INDICATIONS
This machine includes a self-diagnosis function. If the machine does not work normally it judges
that an error has occurred, and indicates the corresponding error message on the LCD, which
in turn helps the service personnel to quickly find out the problem.
3.1 Error Codes
The shaded errors hardly occur under normal use. They may be caused by noise around the
installation site, variation in power supply voltage, or software failure.
Error
Codes
Description
Refer
to:
Error
Codes
Description
Refer
to:
0101 --- 050A
The hardware detected a temperature
error through the center thermistor or
the side thermistor of the fuser unit.
2-35
0102
ASIC error or motor driver error
occurred.
2-33 050B
When the center thermistor of the fuser unit
was lower than the idle temperature, the
side thermistor detected a temperature
higher than the specified temperature.
2-35
0201
Cannot detect the synchronized signal
of the paper feed motor. The speed of
the paper feed motor does not stabilize
within the specified time.
2-33 050C
When the center thermistor of the fuser unit
was higher than the idle temperature, the
side thermistor detected a temperature
lower than the specified temperature.
2-35
0202 ---
050D ---
0203 ---
0300
Cannot detect the lock signal of the
polygon motor for the laser unit.
(second time)
2-33 050F ---
0305
Cannot detect the lock signal of the
polygon motor for the laser unit. (first time)
2-33 0800 ---
0401 BD sensor failure (second time) 2-34 0900
Detected irregular power supply for
more than 100 times.
2-36
0402 --- 0A01 ---
0405 BD sensor failure (first time) 2-34 0A02 Detected a fan failure. 2-36
0501
The center thermistor of the fuser unit
has not reached the specified
temperature within the specified time.
2-35
0A03 ---
0502
The center thermistor of the fuser unit has
not reached the specified temperature
within the specified time after it was
heated normally to the certain level.
2-35 0B01
An error occurred in the high-voltage
power supply PCB ASSY while
operating.
2-37
0503
The center thermistor of the fuser unit
detected a temperature higher than the
specified value.
2-35 0B02
An error occurred in the high-voltage
power supply PCB ASSY when the
machine was in the ready state.
2-37
0504
After the heat unit was heated normally, the
center thermistor of the fuser unit detected a
temperature lower than the specified value.
2-35 0C00 ---
0505
The center thermistor of the fuser unit
detected a temperature rise greater than
the specified value within the specified time.
2-35 0D01 ---
0506
The center thermistor of the fuser unit
detected a temperature fall greater than the
specified value within the specified time.
2-35 0D02 ---
0508
Temperature of the end part didn’t rise by 1
°C when the fuser unit heater was turned ON.
2-35 0D03 ---

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Brother HL-L2370DN Specifications

General IconGeneral
N-up printing2, 4, 9, 16, 25
Duplex printingYes
Print technologyLaser
Maximum resolution2400 x 600 DPI
Duplex printing modeAuto/Manual
Time to first page (black, normal)8.5 s
Print speed (black, normal quality, A4/US Letter)34 ppm
Printing colorsBlack
Maximum duty cycle- pages per month
Recommended duty cycle250 - 2000 pages per month
Number of print cartridges1
Page description languagesPCL 6
DisplayLCD
Display number of lines1 lines
Power consumption (off)0.03 W
Power consumption (standby)48 W
Power consumption (printing)510 W
Power consumption (PowerSave)265 W
Energy Star Typical Electricity Consumption (TEC)1.227 kWh/week
Maximum internal memory- MB
Sound pressure level (printing)49 dB
Sound pressure level (quiet mode)44 dB
Paper tray media typesPlain paper, Recycled paper, Thick paper, Thin paper
Paper tray media weight60 - 163 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
Multi-purpose tray media typesBond paper, Envelopes, Labels, Plain paper, Recycled paper, Thick paper, Thicker paper, Thin paper
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 230 g/m²
Cabling technology10/100Base-T(X)
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Google Cloud Print, Mopria Print Service
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Package depth283 mm
Package width438 mm
Package height519 mm
Package weight8300 g
Sustainability certificatesBlue Angel, ENERGY STAR
Cables includedAC
Included cartridge capacity (black)700 pages
Total input capacity250 sheets
Total output capacity150 sheets
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra
Server operating systems supportedWindows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2, Windows Server 2012 x64, Windows Server 2016
Windows operating systems supportedWindows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Harmonized System (HS) code84433210
Weight and Dimensions IconWeight and Dimensions
Depth360 mm
Width356 mm
Height183 mm

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