Using the LCD
Find the Solution
1. Follow the messages on the LCD.
2. If you cannot resolve the error, see the Online User’s Guide: Error and Maintenance Messages or go to your
model’s FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
Error and Maintenance Messages
For information on the most common error and maintenance messages, see the Online User’s Guide.
To view the Online User’s Guide and other available guides, visit support.brother.com/manuals.
Document and Paper Jams
An error message indicates where the paper is stuck in your machine.
Error messages:
1. Document Jam
2. Jam Rear
3. Jam 2-sided
4. Jam Tray
5. Jam Inside
See the messages in Brother Status Monitor on your computer.
Solutions for Wireless Connection
If you cannot connect your Brother machine to the wireless network, see the following:
Online User’s Guide: Print the WLAN Report