Brother MFC-7860DW - Paper Is Jammed in the Duplex Tray

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Paper is jammed in the Duplex
Tray B
If the LCD shows Jam Duplex, follow these
steps:
a Leave the machine turned on for 10
minutes to cool down.
CAUTION
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover (back output tray) of the
machine, DO NOT touch the shaded parts
shown in the illustration. If you do this, you
may burn yourself.
b Pull the duplex tray completely out of the
machine.