Brother MFC-J2730DW - Document Is Jammed Inside the ADF Unit

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Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit

Document is Jammed inside the ADF Unit

1. Remove any paper that is not jammed from the ADF.

2. Lift the document cover.

3. Pull the jammed document out to the right.

4. Close the document cover.

5. Press .

Related Information

• Document Jams

579

Main Page

Table of Contents2
Before You Use Your Brother Machine8
Definitions of Notes9
Trademarks10
Important Note11
Introduction to Your Brother Machine12
Before Using Your Machine13
Control Panel Overview14
Touchscreen LCD Overview17
New Information from Brother25
Settings Screen Overview27
Navigate the Touchscreen29
Set the Ready Screen31
Set the Default Screen of the Copy and Scan Mode32
Access Brother Utilities (Windows)33
Uninstall the Brother Software and Drivers (Windows)34
Paper Handling35
Load Paper36
Load Paper in Paper Tray #1 / Paper Tray #237
Load Paper in the Multi-Purpose Tray (MP Tray)54
Load Paper in the Manual Feed Slot59
Unprintable Area63
Paper Settings64
Acceptable Paper and Other Print Media69
Load Documents79
Load Documents in the Automatic Document Feeder (ADF)80
Load Documents on the Scanner Glass82
Unscannable Area83
Print84
Print from Your Computer (Windows)85
Print a Photo (Windows)86
Print a Document (Windows)87
Cancel a Print Job (Windows)88
Print more than One Page on a Single Sheet of Paper (N in 1) (Windows)89
Print as a Poster (Windows)90
Print on both Sides of the Paper Automatically (Automatic 2-Sided Printing) (Windows)91
Print as a Booklet Automatically (Windows)94
Print a Colour Document in Greyscale (Windows)96
Prevent Smudged Printouts and Paper Jams (Windows)97
Use a Preset Print Profile (Windows)98
Change the Default Print Settings (Windows)101
Print Settings (Windows)102
Print from Your Computer (Mac)107
Print a Photo (Mac)108
Print a Document (Mac)109
Print on both Sides of the Paper Automatically (Automatic 2-Sided Printing) (Mac)110
Print more than One Page on a Single Sheet of Paper (N in 1) (Mac)111
Print a Colour Document in Greyscale (Mac)112
Prevent Smudged Printouts and Paper Jams (Mac)113
Print Options (Mac)114
Print Data Directly from a USB Flash Drive120
Compatible USB Flash Drives121
Print Photos Directly from a USB Flash Drive122
Scan135
Scan Using the Scan Button on Your Brother Machine136
Scan Photos and Graphics137
Save Scanned Data to a Folder as a PDF File140
Save Scanned Data to a USB Flash Drive143
Scan Multiple Business Cards and Photos (Auto Crop)147
Scan to an Editable Text File Using OCR149
Scan to Email Attachment152
Send Scanned Data to an Email Server155
Scan to FTP158
Scan to Network (Windows)164
Web Services for Scanning on Your Network (Windows Vista SP2 or Greater, Windows 7, Windows 8 and Windows 10)172
Change Scan Button Settings from Controlcenter4 (Windows)177
Change Scan Button Settings from Controlcenter2 (Mac)181
Scan from Your Computer (Windows)185
Scan Using Controlcenter4 Home Mode (Windows)186
Scan Using Controlcenter4 Advanced Mode (Windows)203
Scan Using Nuance ™ Paperport ™ 14 or Other Windows Applications220
Scan Using Windows Photo Gallery or Windows Fax and Scan225
Install Bookscan Enhancer and Whiteboard Enhancer (Windows)229
Scan from Your Computer (Mac)230
Scan Using Controlcenter2 (Mac)231
Scan Using TWAIN-Compliant Applications (Mac)247
Configure Scan Settings Using Web Based Management250
Set the Scan Job Email Report Using Web Based Management251
Copy252
Copy a Document253
Enlarge or Reduce Copied Images256
Sort Copies258
Make Page Layout Copies ( N in 1 or Poster)259
Copy on both Sides of the Paper (2-Sided Copy)263
Copy an ID Card266
Use the A3 Copy Shortcuts268
Copy in Ink Save Mode271
Copy Options272
Use Preset Copy Settings277
Fax279
Send a Fax280
Send a Fax from Your Brother Machine281
Send a 2-Sided Fax from the ADF284
Send a Fax Manually285
Send a Fax at the End of a Conversation286
Send the same Fax to more than One Recipient (Broadcasting)288
Send a Fax in Real Time292
Send a Fax at a Specified Time (Delayed Fax)293
Change the Fax Auto Redial Setting295
Cancel a Fax in Progress296
Check and Cancel a Pending Fax297
Fax Options298
Receive a Fax300
Receive Mode Settings301
Fax Preview306
Shrink Page Size of an Oversized Incoming Fax312
Set the Fax Receive Stamp313
Receive a Fax at the End of a Telephone Conversation314
Memory Receive Options316
Remote Fax Retrieval325
Voice Operations and Fax Numbers331
Voice Operations332
Store Fax Numbers335
Set up Groups for Broadcasting342
Telephone Services and External Devices347
Phone Line Services348
Caller ID349
Voice over Internet Protocol (Voip/Telephone Line Interference)351
External TAD (Telephone Answering Device)352
External and Extension Telephones356
Fax Reports361
Set the Transmission Verification Report's Style362
Set the Fax Journal's Interval Period363
Pc-Fax365
PC-FAX for Windows366
PC-FAX for Mac(Sending Only)389
Network392
Supported Basic Network Features393
Network Management Software and Utilities394
Learn about Network Management Software and Utilities395
Additional Methods of Configuring Your Brother Machine for a Wireless Network396
Before Configuring Your Brother Machine for a Wireless Network397
Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup ™ (WPS)398
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup ™ (WPS)399
Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast402
Configure Your Machine for an Enterprise Wireless Network405
Use Wi-Fi Direct410
Advanced Network Features422
Print the Network Configuration Report423
Fax Using the Internet (I-Fax)424
Synchronize Time with the SNTP Server Using Web Based Management446
Technical Information for Advanced Users450
Reset the Network Settings to Factory Default451
Print the WLAN Report452
Security455
Before Using Network Security Features456
Secure Function Lock 3.0457
Before Using Secure Function Lock 3.0458
Configure Secure Function Lock 3.0 Using Web Based Management459
Scan Using Secure Function Lock 3.0460
Configure Public Mode for Secure Function Lock 3.0461
Additional Secure Function Lock 3.0 Features462
Manage Your Network Machine Securely Using SSL/TLS463
Certificates and Web Based Management464
Send or Receive an Email Securely489
Configure Email Sending or Receiving Using Web Based Management490
Send an Email with User Authentication491
Send or Receive an Email Securely Using SSL TLS492
Use IEEE 802.1X Authentication for a Wired or a Wireless Network494
What Is IEEE 802.1X Authentication495
Configure IEEE 802.1X Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser)496
IEEE 802.1X Authentication Methods498
Mobile/Web Connect499
Brother Web Connect500
Brother Web Connect Overview501
Online Services Used with Brother Web Connect502
Conditions for Using Brother Web Connect503
Set up Brother Web Connect507
Scan and Upload Documents Using Brother Web Connect516
Upload a Document from an External Memory Device Using Brother Web Connect518
Download and Print Documents Using Brother Web Connect520
Download and Save a Document to an External Memory Device Using Brother Web Connect523
Faxforward to Cloud or E-Mail525
Airprint529
Airprint Overview530
Before Using Airprint531
Print Using Airprint534
Scan Using Airprint538
Send a Fax Using Airprint (for MFC Models)541
Mobile Printing for Windows544
Mopria ® Print Service545
Brother Iprint&Scan546
Controlcenter547
Controlcenter4 (Windows)548
Change the Operation Mode in Controlcenter4 (Windows)549
Scan Using Controlcenter4 Home Mode (Windows)551
Scan Using Controlcenter4 Advanced Mode (Windows)552
Set up the Brother Machine Using Controlcenter4 (Windows)553
Create a Custom Tab Using Controlcenter4 Advanced Mode (Windows)555
Controlcenter2 (Mac)557
Scan Using Controlcenter2 (Mac)558
Set up the Brother Machine Using Controlcenter2 (Mac)559
Turn the Autoload Feature on (Mac)561
Troubleshooting562
Error and Maintenance Messages563
Transfer Your Faxes or Fax Journal Report576
Error Messages When Using the Brother Web Connect Feature581
Document Jams583
Document Is Jammed in the Top of the ADF Unit584
Document Is Jammed in the Bottom of the ADF Unit585
Document Is Jammed Inside the ADF Unit586
Remove Paper Scraps Jammed in the ADF587
Printer Jam or Paper Jam588
Paper Is Jammed in the Front of the Machine589
Paper Is Jammed in the Back of the Machine595
Remove Paper Scraps600
If You Are Having Difficulty with Your Machine601
Paper Handling and Printing Problems602
Telephone and Fax Problems608
Other Problems614
Network Problems616
Airprint Problems626
Check the Machine Information627
Reset Your Brother Machine628
Reset Functions Overview629
Routine Maintenance630
Replace the Ink Cartridges631
Clean Your Brother Machine634
Clean the Scanner635
Clean the Print Head from Your Brother Machine637
Clean the Print Head from Your Computer (Windows)639
Clean the Print Head from Your Computer (Mac)640
Clean the Machine's LCD641
Clean the Outside of the Machine642
Clean the Machine's Printer Platen644
Clean the Paper Feed Rollers645
Clean the Base Pad647
Clean the Paper Pick-Up Rollers648
Clean the Paper Pick-Up Rollers for Paper Tray #2650
Check Your Brother Machine651
Check the Print Quality652
Check the Print Alignment from Your Brother Machine655
Check the Print Alignment from Your Computer (Windows)657
Check the Print Alignment from Your Computer (Mac)658
Check the Ink Volume659
Monitor Machine Status from Your Computer (Windows)661
Monitor Machine Status from Your Computer (Mac)666
Correct the Paper Feed to Clear Vertical Lines668
Change the Print Setting Options When Having Printing Problems669
Pack and Ship Your Brother Machine671
Machine Settings674
Change Machine Settings from the Control Panel675
In the Event of Power Failure (Memory Storage)676
General Settings677
Save Your Favourite Settings as a Shortcut693
Print Reports697
Settings and Features Tables700
Change Machine Settings from Your Computer732
Change Machine Settings Using Web Based Management733
Change the Machine Settings Using Remote Setup737
Appendix749
Specifications750
Supply Specifications757
Enter Text on Your Brother Machine758
To Create a Better Environment760
Brother Numbers761

Brother MFC-J2730DW - Document Is Jammed Inside the ADF Unit

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