Brother MFC-J4540DW User Manual

Home > Troubleshooting
Troubleshooting
If you think there is a problem with your machine, first check each of the items below, then try to identify the
problem, and follow our troubleshooting tips.
You can correct most problems yourself. If you need additional help, visit support.brother.com for the latest FAQs
and troubleshooting tips:
1. Visit support.brother.com.
2. Click FAQs & Troubleshooting and search for your model name.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on.
• All of the machine's protective parts have been removed.
• The ink cartridges are installed correctly.
• The Scanner Cover and the Jam Clear Cover are fully closed.
• Paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer, or the wireless connection is
set up on both the machine and your computer.
• (For network models) The access point (for wireless), router, or hub is turned on and its link indicator is
blinking.
• The machine's LCD is displaying messages.
If you did not solve the problem with the checks, identify the problem and then see Related Information.
Related Information
• Error and Maintenance Messages
• Document Jams
• Printer Jam or Paper Jam
• If You Are Having Difficulty with Your Machine
• Check the Machine Information
• Reset Your Machine
Related Topics:
• Paper Handling and Printing Problems
• Telephone and Fax Problems
• Other Problems
• Network Problems
• AirPrint Problems
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Brother MFC-J4540DW Specifications

General

N-up printing	2, 4, 9, 16
Duplex printing	Yes
Print technology	Inkjet
Maximum resolution	4800 x 1200 DPI
Duplex printing mode	Auto
Print speed (ISO/IEC 24734) mono	20 ipm
Print speed (ISO/IEC 24734) color	19 ipm
Time to first page (black, normal)	5.8 s
Time to first page (color, normal)	5.9 s
Duplex print speed (ISO/IEC 24734) mono	11 ipm
Duplex print speed (ISO/IEC 24734) color	10 ipm
Print speed (black, normal quality, A4/US Letter)	- ppm
Duplex print speed (black, normal quality, A4/US Letter)	11 ppm
Duplex print speed (color, normal quality, A4/US Letter)	10 ppm
Envelopes sizes	C5, Com-10, DL, Monarch
Photo paper sizes	9x13, 10x15, 13x18 cm
Duplex media weight	64 - 105 g/m²
Paper tray media types	Glossy paper, Plain paper, Recycled paper
Paper tray media weight	64 - 220 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO C-series sizes (C0...C9)	C5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	64 - 300 g/m²
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
USB 2.0 ports quantity	2
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, EAP-FAST, EAP-TLS, EAP-TTLS, PEAP, SSID, SSL/TLS, WPA-PSK, WPA2-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(AutoIP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, CustomRawPort/ Port9100, IPP, SNMPv1/v2c, TFTPserver, ICMP, Web Services(Print/Scan), SNTP Client, HTTPServer
Supported network protocols (IPv6)	NDP, RA, mDNS, LLMNRResponder, DNS Resolver, LPR/LPD, Custom Raw Port/ Port9100, IPP, SNMPv1/v2c, TFTPserver, WebServices (Print/Scan), SNTP Client, ICMPv6, HTTPServer
Sound power level (printing)	6.76 dB
Sound pressure level (printing)	57 dB
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	10.5 s
Time to first copy (color, normal)	13 s
Display	LCD
Control type	Touch
Product color	White
Market positioning	Home & office
Power consumption (off)	0.2 W
Power consumption (ready)	3.5 W
Power consumption (sleep)	1.2 W
Power consumption (standby)	1.9 W
Power consumption (average operating)	21 W
Scan to	E-mail, FTP, File, Image, Network folder, OCR, PC, USB
Scan drivers	TWAIN
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	30 bit
Maximum scan area	213.9 x 295 mm
Output color depth	24 bit
Duplex scanning mode	Manual
Input grayscale depth	10 bit
Output grayscale depth	8 bit
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Faxing	Color faxing
Fax memory	180 pages
Fax transmission speed	14400 sec/page
Printing colors	Black, Cyan, Magenta, Yellow
Duplex functions	Copy, Print, Scan
Country of origin	Philippines
Maximum duty cycle	30000 pages per month
Recommended duty cycle	250 - 2000 pages per month
Number of print cartridges	4
Cables included	AC
Total input capacity	400 sheets
Total output capacity	100 sheets
Paper tray 1 input capacity	150 sheets
Paper tray 2 input capacity	250 sheets
Auto document feeder (ADF) input capacity	20 sheets
Maximum scan area (ADF)	213.9 x 353.6 mm
Package depth	312 mm
Package width	497 mm
Package height	464 mm
Package weight	12600 g
Sustainability certificates	Blue Angel
Pallet GTIN (EAN/UPC)	4977766807098
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	335 mm
Width	435 mm
Height	250 mm