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Brother MFC-J4540DW User Manual

Brother MFC-J4540DW
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Home > Appendix > Brother Help and Customer Support
Brother Help and Customer Support
If you need help with using your Brother product, visit support.brother.com for FAQs and troubleshooting tips.
You can also download the latest software, drivers and firmware, to improve the performance of your machine,
and user documentation, to learn how to get the most from your Brother product.
Further product and support information is available from your local Brother office website. Visit https://
global.brother/en/gateway to find the contact details for your local Brother office and to register your new product.
Related Information
Appendix
615

Table of Contents

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Brother MFC-J4540DW Specifications

General IconGeneral
N-up printing2, 4, 9, 16
Duplex printingYes
Print technologyInkjet
Maximum resolution4800 x 1200 DPI
Duplex printing modeAuto
Print speed (ISO/IEC 24734) mono20 ipm
Print speed (ISO/IEC 24734) color19 ipm
Time to first page (black, normal)5.8 s
Time to first page (color, normal)5.9 s
Duplex print speed (ISO/IEC 24734) mono11 ipm
Duplex print speed (ISO/IEC 24734) color10 ipm
Print speed (black, normal quality, A4/US Letter)- ppm
Duplex print speed (black, normal quality, A4/US Letter)11 ppm
Duplex print speed (color, normal quality, A4/US Letter)10 ppm
Envelopes sizesC5, Com-10, DL, Monarch
Photo paper sizes9x13, 10x15, 13x18 cm
Duplex media weight64 - 105 g/m²
Paper tray media typesGlossy paper, Plain paper, Recycled paper
Paper tray media weight64 - 220 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
ISO C-series sizes (C0...C9)C5
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight64 - 300 g/m²
Auto Document Feeder (ADF) media weight64 - 90 g/m²
USB 2.0 ports quantity2
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithms64-bit WEP, 128-bit WEP, EAP-FAST, EAP-TLS, EAP-TTLS, PEAP, SSID, SSL/TLS, WPA-PSK, WPA2-PSK
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Mopria Print Service
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA(AutoIP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, CustomRawPort/ Port9100, IPP, SNMPv1/v2c, TFTPserver, ICMP, Web Services(Print/Scan), SNTP Client, HTTPServer
Supported network protocols (IPv6)NDP, RA, mDNS, LLMNRResponder, DNS Resolver, LPR/LPD, Custom Raw Port/ Port9100, IPP, SNMPv1/v2c, TFTPserver, WebServices (Print/Scan), SNTP Client, ICMPv6, HTTPServer
Sound power level (printing)6.76 dB
Sound pressure level (printing)57 dB
Copier resize25 - 400 %
Maximum copy resolution1200 x 1200 DPI
Maximum number of copies99 copies
N-in-1 copy function (N=)2, 4
Time to first copy (black, normal)10.5 s
Time to first copy (color, normal)13 s
DisplayLCD
Control typeTouch
Product colorWhite
Market positioningHome & office
Power consumption (off)0.2 W
Power consumption (ready)3.5 W
Power consumption (sleep)1.2 W
Power consumption (standby)1.9 W
Power consumption (average operating)21 W
Scan toE-mail, FTP, File, Image, Network folder, OCR, PC, USB
Scan driversTWAIN
Scanner typeFlatbed & ADF scanner
Grayscale levels256
Input color depth30 bit
Maximum scan area213.9 x 295 mm
Output color depth24 bit
Duplex scanning modeManual
Input grayscale depth10 bit
Output grayscale depth8 bit
Maximum scan resolution19200 x 19200 DPI
Optical scanning resolution1200 x 2400 DPI
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supportedWindows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supportedWindows 10, Windows 7, Windows 8, Windows 8.1
Operating temperature (T-T)10 - 35 °C
Operating relative humidity (H-H)20 - 80 %
FaxingColor faxing
Fax memory180 pages
Fax transmission speed14400 sec/page
Printing colorsBlack, Cyan, Magenta, Yellow
Duplex functionsCopy, Print, Scan
Country of originPhilippines
Maximum duty cycle30000 pages per month
Recommended duty cycle250 - 2000 pages per month
Number of print cartridges4
Cables includedAC
Total input capacity400 sheets
Total output capacity100 sheets
Paper tray 1 input capacity150 sheets
Paper tray 2 input capacity250 sheets
Auto document feeder (ADF) input capacity20 sheets
Maximum scan area (ADF)213.9 x 353.6 mm
Package depth312 mm
Package width497 mm
Package height464 mm
Package weight12600 g
Sustainability certificatesBlue Angel
Pallet GTIN (EAN/UPC)4977766807098
Harmonized System (HS) code84433100
Weight and Dimensions IconWeight and Dimensions
Depth335 mm
Width435 mm
Height250 mm

Summary

Before You Use Your Machine

Definitions of Notes

Explains symbols and conventions used in the user guide for clear understanding.

Trademarks

Lists registered trademarks of Apple, Nuance, Wi-Fi Alliance, Google, Evernote, Bluetooth SIG, and Datalight.

Open Source Licensing Remarks

States the inclusion of open-source software and directs users to the website for licensing information.

Copyright and License

Displays copyright information for Brother Industries and third-party software vendors.

Important Notes

Crucial operational information, including driver updates, usage limitations, factory settings, and document conventions.

Introduction to Your Machine

Before Using Your Machine

Outlines pre-operation checks, paper selection guidance, and simultaneous printing/faxing capabilities.

Control Panel Overview

Details the machine's control panel components, buttons, and display elements.

LCD Overview

Explains status indicators and information displayed on the machine's LCD Home screen.

Touchscreen LCD Overview

Details the functions and navigation of the touchscreen LCD interface for accessing settings and modes.

Settings Screen Overview

Explains the touchscreen interface for accessing machine settings like Maintenance, Network, and Fax.

Navigate the Touchscreen

Provides instructions on using the touchscreen for menu navigation and option selection.

Set the Ready Screen

Guides on customizing the machine's initial display screen (Ready screen) to user preference.

Set Default Function Screens

Instructions on setting default screens for specific functions like scanning to optimize workflow.

Enter Text on Your Brother Machine

Details methods for entering text and characters using the machine's dial pad and touchscreen keyboard.

Access Brother Utilities (Windows)

Explains how to launch Brother Utilities on Windows to access installed applications for managing the machine.

USB / Ethernet Port Locations on Your Brother Machine

Details the physical location of USB and Ethernet ports and provides instructions for cable connection.

Paper Handling

Load Paper

Comprehensive instructions on loading various paper types into Paper Trays #1, #2, and the manual feed slot.

Load Documents

Guides on loading documents into the ADF or onto the scanner glass for scanning or copying operations.

Print

Print from Your Computer (Windows)

Detailed instructions for printing various document types from a Windows computer, covering basic and advanced settings.

Print from Your Computer (Mac)

Instructions for printing from a Mac computer, highlighting AirPrint functionality.

Print Using Brother iPrint&Scan (Windows/Mac)

Guides on printing photos or documents using the Brother iPrint&Scan application on both Windows and Mac.

Print Photos Directly from a USB Flash Drive

Instructions for printing photos directly from a USB flash drive without computer connection.

Print an Email Attachment

Explains how to print email attachments by sending them to the machine's designated email address.

Scan

Scan Using the Scan Button on Your Machine

Details on using the Scan button for direct scanning to PC, USB, Email, FTP, Network, and SharePoint.

Scan Using Brother iPrint&Scan (Windows/Mac)

Guides on performing scans using the Brother iPrint&Scan application on both Windows and Mac platforms.

Scan from Your Computer (Windows)

Explains methods for scanning from a Windows computer using provided or third-party applications.

Scan from Your Computer (Mac)

Instructions for scanning documents from a Mac computer, mentioning AirPrint compatibility.

Configure Scan Settings Using Web Based Management

Guides on configuring scan settings, including email reports, via Web Based Management.

Copy

Copy a Document

Step-by-step instructions for performing document copying functions directly from the machine's control panel.

Enlarge or Reduce Copied Images

Guides on adjusting enlargement or reduction ratios for copied images using Auto or Manual modes.

Sort Copies

Instructions on how to sort multiple copies so pages are stacked in the order they are fed.

Make Page Layout Copies (N in 1 or Poster)

Explains N in 1 copies and Poster copies for saving paper or creating larger prints.

Copy on Both Sides of the Paper (2-sided Copy)

Details on performing two-sided copying, covering various layout and flip options to reduce paper usage.

Copy an ID Card

Guides on using the [2in1(ID)] feature to copy both sides of an identification card onto a single page.

Copy Settings

A table listing copy settings like Quality, Paper Type, Enlarge/Reduce, Density, and 2-sided Copy options.

Fax

Send a Fax

Comprehensive guide on sending faxes, including manual, broadcasting, delayed, and real-time transmission options.

Receive a Fax

Details on configuring fax reception modes, fax detect, preview, memory options, and remote retrieval.

Voice Operations and Fax Numbers

Information on voice operations, storing fax numbers, and setting up broadcasting groups.

Telephone Services and External Devices

Covers telephone services like BT Call Sign, Caller ID, line types, VoIP, external TADs, and extension telephones.

Fax Reports

Information on setting up and printing various fax reports like Transmission Verification and Fax Journal.

PC-FAX

Guides on using PC-FAX for sending and receiving faxes directly from a computer, covering Windows and Mac.

Network

Supported Basic Network Features

Outlines network features supported across different operating systems (Windows, Server, macOS).

Configure Network Settings

Instructions for configuring network settings via the control panel or Web Based Management.

Wireless Network Settings

Detailed guidance on setting up wireless connections, including Wi-Fi Direct, WPS, and enterprise networks.

Network Features

Information on network features like configuration reports, LDAP search, SNTP time sync, and network resets.

Brother Management Tools

Mentions Brother's management tools for network configuration and directs users to the support website.

Security

Before Using Network Security Features

Introduces network security features and recommends disabling insecure protocols like FTP and TFTP.

Configure Certificates for Device Security

Guides on configuring certificates for secure SSL/TLS communication and managing multiple certificates.

Use SSL/TLS

Explains SSL/TLS for secure data transmission and managing network machines securely.

Use SNMPv3

Details on securely managing network machines using SNMPv3 for authentication and encryption.

Use IPsec

Explains IPsec for data integrity and confidentiality, covering configuration via Web Based Management.

Use IEEE 802.1x Authentication for a Wired or a Wireless Network

Information on IEEE 802.1x authentication for controlling network access via Web Based Management and authentication methods.

Use Active Directory Authentication

Explains Active Directory Authentication for restricting machine access and managing user IDs/passwords.

Use LDAP Authentication

Guides on using LDAP Authentication to restrict machine access and search for information like fax numbers.

Use Secure Function Lock 3.0

Details Secure Function Lock 3.0 for password configuration, page limits, and function access restrictions.

Send an Email Securely

Guides on configuring secure email sending using user authentication or SSL/TLS.

Lock the Machine Settings from the Control Panel

Explains how to lock machine settings from the control panel, including the TX Lock feature.

Mobile/Web Connect

Brother Web Connect

Introduces Brother Web Connect for accessing online services, scanning, and printing from the machine.

AirPrint

Explains AirPrint for wireless printing, faxing, and scanning from Apple devices without drivers.

Mopria™ Print Service and Mopria™ Scan

Introduces Mopria Print Service and Scan for Android devices, enabling direct printing and scanning.

Brother Mobile Connect

Guides on using the Brother Mobile Connect app for printing and scanning from mobile devices.

Print with Near-Field Communication (NFC)

Details NFC functionality for simple transactions and wireless connections, allowing printing from NFC-enabled Android devices.

Troubleshooting

Error and Maintenance Messages

A comprehensive list of common error messages, their causes, and recommended actions for resolution.

Document Jams

Instructions for clearing document jams from the ADF unit, including top, inside, and paper scrap jams.

Printer Jam or Paper Jam

Guides on locating and removing paper jams from various parts of the machine (front, back, inside).

If You Are Having Difficulty with Your Machine

General troubleshooting advice for machine issues, directing users to check specific problem categories.

Check the Machine Information

Instructions on checking the machine's serial number, firmware version, and page counter.

Reset Your Machine

Guides on resetting machine settings, with warnings about data loss and transferring faxes.

Reset Functions Overview

Explains different reset functions: Machine Reset, Network Reset, Address Book & Fax Reset, and All Settings Reset.

Routine Maintenance

Replace the Ink Cartridges

Step-by-step instructions for replacing ink cartridges, including safety notes and supply recommendations.

Clean Your Brother Machine

Comprehensive guide covering cleaning the scanner, print head, LCD, outside, rollers, base pad, and pick-up rollers.

Check Your Brother Machine

Guides on checking print quality, alignment, ink volume, and machine status via computer or iPrint&Scan.

Correct the Paper Feed to Clear Vertical Lines

Instructions on adjusting paper feed settings to reduce vertical lines in printouts.

Change the Print Options to Improve Your Print Results

Guides on modifying print settings like Reduce Smudging and Enhance Print to improve output quality.

Pack and Ship Your Machine

Instructions for safely packing and shipping the machine, including using original materials and print head parking.

Machine Settings

Change Machine Settings from the Control Panel

Guides on customizing machine settings via the control panel, covering general settings, shortcuts, reports, and tables.

Change Machine Settings Using Web Based Management

Explains how to manage machine settings remotely using Web Based Management via a web browser.

Appendix

Specifications

Provides detailed technical specifications for the machine, including printer type, memory, power, dimensions, and environmental factors.

Supply Specifications

Details ink cartridge types, service life, replacement supplies, and page yields according to ISO/IEC standards.

Information Regarding Recycled Paper

Discusses the quality and benefits of recycled paper and its compatibility with Brother imaging equipment.

Brother Help and Customer Support

Provides information on obtaining help, FAQs, software downloads, and contacting Brother customer support.

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