Brother MFC-J485DW User Manual

Home > Troubleshooting for Brother Web Connect > Error Messages When Using the Brother Web
Connect Feature
Error Messages When Using the Brother Web Connect Feature
Your Brother machine displays an error message if an error occurs. The most common error messages are
shown in the following chart.
You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center
offers the latest FAQs and troubleshooting tips.
Visit us at
support.brother.com.
Connection Error
Error Messages
Cause Action
(MFC-J460DW/MFC-J480DW/
MFC-J485DW)
Connection Error 02
Network connection failed.
Verify that the network
connection is good.
(DCP-J562DW/DCP-J785DW/
MFC-J680DW/MFC-J880DW/
MFC-J885DW/MFC-J985DW)
Connection Error 02
Network connection failed.
Verify that the network
connection is good.
The machine is not connected to a
network.
• Verify that the network connection
is good.
• If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
(MFC-J460DW/MFC-J480DW/
MFC-J485DW)
Connection Error 03
Connection failed to server.
Check network settings.
(DCP-J562DW/DCP-J785DW/
MFC-J680DW/MFC-J880DW/
MFC-J885DW/MFC-J985DW)
Connection Error 03
Connection failed to server.
Check network settings.
• Network or server settings are
incorrect.
• There is a problem with the
network or server.
• Confirm that network settings are
correct, or wait and try again later.
• If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
(MFC-J460DW/MFC-J480DW/
MFC-J485DW)
Connection Error 07
Connection failed to server.
Wrong Date&Time.
(DCP-J562DW/DCP-J785DW/
MFC-J680DW/MFC-J880DW/
MFC-J885DW/MFC-J985DW)
Connection Error 07
Connection failed to server.
Wrong Date&Time.
Date and time settings are incorrect.
Set the date and time correctly. Note
that if the machine's power cord is
disconnected, the date and time
settings may have reset to factory
settings.
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Brother MFC-J485DW Specifications

General

Print Technology	Inkjet
Max Print Resolution	6000 x 1200 dpi
Max Print Speed (Black)	12 ppm
Max Print Speed (Color)	6 ppm
Display	1.8" Color LCD
Paper Input Capacity	100 sheets
Automatic Document Feeder	Yes, 20 sheets
Duplex Printing	Yes
Functions	Print, Copy, Scan, Fax
Maximum Scan Resolution	1200 x 2400 dpi
Fax Speed	14.4 Kbps
Connectivity	Wi-Fi, USB
Mobile Printing	AirPrint, Google Cloud Print, Brother iPrint&Scan
Ink Type	Individual Ink Cartridges