Brother MFC-J5320DW Service Manual

Confidential
2-81
4.7 Document Feeding Problems
4.7.1 Document can not be fed
User Check
- Check that document is loaded all the way to the end correctly in the document tray.
- Check that the number of documents loaded in the document tray is within specified
volume.
4.7.2 Document double feeding
User Check
- Check whether a document thinner than the specified one is used.
Step Cause Solution
1
Foreign materials in adjacent
area of the document pick-up
roller
Remove foreign materials.
2 Document pick-up roller stained Clean the document pick-up roller.
3
Document detection actuator
not mounted in place
Set the document detection actuator into place.
4
ADF motor harness connection
failure
Reconnect the ADF motor harness.
5
Document detection sensor
harness connection failure
Reconnect the document detection sensor
harness.
6
Document nip piece not
mounted in place
Set the document nip piece into place.
7
Document pick-up roller worn
out
Replace the document separate roller ASSY.
8
Document detection sensor
defective
Replace the document detection sensor PCB
ASSY.
9
ADF motor defective
Document feed gear,
document separation roller
gear broken
Replace the ADF unit.
10 Sensor relay PCB defective Replace the sensor relay PCB.
11 Main PCB defective Replace the main PCB ASSY.
Step Cause Solution
1 ADF separation pad worn out Replace the ADF separation pad.

Brother MFC-J5320DW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Economical printing	Yes
Duplex printing mode	Auto
Print speed (ISO/IEC 24734) mono	22 ipm
Print speed (ISO/IEC 24734) color	20 ipm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 2400 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	12 cpm
Copy speed (color, normal quality, A4)	9 cpm
Scan to	E-mail, E-mail Server, File, FTP, Image, Memory Card, OCR, USB
Scan drivers	ICA, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	A4 (210 x 297) mm
Output color depth	24 bit
Image formats supported	JPG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Optical scanning resolution	2400 x 2400 DPI
Faxing	Color faxing
Modem speed	14.4 Kbit/s
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Email protocols	APOP, IMAP4, POP, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	128-bit WEP, 64-bit WEP, APOP, SMTP-AUTH, SSID, SSL/TLS, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPS
Ethernet LAN data rates	10, 100 Mbit/s
Online services supported	Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, Picasa
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	50 sheets
Auto document feeder (ADF) input capacity	35 sheets
Envelopes sizes	10, C5, DL, Monarch
Photo paper sizes	9x13, 10x15, 13x18, 13x20 cm
Duplex media weight	64 - 120 g/m²
Paper tray media types	Coated paper, Matte paper, Photo paper, Plain paper
Paper tray media weight	64 - 220 g/m²
Non-ISO print media sizes	2L, Executive (184 x 267mm), Folio (media size), Index card, L, Ledger (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
JIS B-series sizes (B0...B9)	B4, B5
Borderless printing media sizes	10x15, 2L, A3, A4, L, Ledger, Letter
Maximum ISO A-series paper size	A3
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	3.7 \
Market positioning	Business
Standard interfaces	Ethernet, USB 1.1, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC, MiniSD, MiniSDHC, MMC, MMC Mobile, MMC+, MS Duo, MS PRO Duo, SD, SDHC, SDXC
Sound pressure level (printing)	50 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.04 W
Power consumption (standby)	5.5 W
Power consumption (PowerSave)	1.8 W
Power consumption (average operating)	32 W
Minimum storage drive space	50 MB
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008 R2 x64, Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 x64, Windows Server 2012 x64
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Bundled software	Brother ControlCentre 2\\r NewSoft Presto! PageManager 9
Sustainability certificates	Nordic Swan Ecolabel, Blue Angel, ENERGY STAR
Package weight	14700 g
Storage temperature (T-T)	20 - 33 °C
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	368 mm
Width	589 mm
Height	362 mm