Brother MFC-J5720DW User Guide

Troubleshooting
57
B
Error animations B
Error animations display step-by-step
instructions when paper gets jammed. You
can read the steps at your own pace by
pressing c to see the next step and d to go
back a step.
Transferring your faxes or Fax
Journal report B
If the Touchscreen displays:
 Unable to Clean XX
 Unable to Initialize XX
 Unable to Print XX
 Unable to Scan XX
We recommend transferring your faxes to
another fax machine or to your PC.
(See Transferring faxes to another fax
machine on page 57.)
(See Transferring faxes to your PC
on page 57.)
Transfer the Fax Journal report to see if there
are any faxes you must transfer.
(See Transferring the Fax Journal report to
another fax machine on page 58.)
Transferring faxes to another fax
machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode.
(See How to set your Station ID on page 38.)
a Press to temporarily interrupt the
error.
b Press (Settings).
c Press All Settings.
d Swipe up or down or press a or b to
display Service.
e Press Service.
f Press Data Transfer.
g Press Fax Transfer.
h Do one of the following:
 If the Touchscreen displays
No Data, there are no faxes in the
machine’s memory.
Press Close, and then press .
 Enter the fax number where faxes
will be forwarded.
i Press Fax Start.
Transferring faxes to your PC B
Transfer faxes from your machine’s memory
to your PC.
a Press to temporarily interrupt the
error.
b Make sure you have installed
MFL-Pro Suite on your PC, and then
turn on PC-FAX Receive on the PC.
Do one of the following:
(Windows
®
XP, Windows Vista
®
and
Windows
®
7)
From (Start), select All Programs,
Brother, Brother Utilities,
MFC-XXXX, PC-FAX Receive, and
select Receive. (XXXX is your model
name.)
(Windows
®
8)
Click (Brother Utilities), and then
click the drop-down list and select your
model name (if not already selected).
Click PC-FAX Receive in the left
navigation bar, and then click Receive.

Brother MFC-J5720DW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Economical printing	Yes
Print speed (ISO/IEC 24734) mono	22 ipm
Print speed (ISO/IEC 24734) color	20 ipm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 2400 DPI
Maximum number of copies	99 copies
Scan drivers	ICA, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	A3 (297 x 420) mm
Output color depth	24 bit
Image formats supported	JPG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Optical scanning resolution	2400 x 2400 DPI
Faxing	Color faxing
Fax memory	200 pages
Modem speed	33.6 Kbit/s
Fax resolution (black)	203 x 203 DPI
Fax speed dialing (max numbers)	100
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Email protocols	APOP, IMAP4, POP, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	128-bit WEP, 64-bit WEP, APOP, SMTP-AUTH, SSID, SSL/TLS, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPS
Ethernet LAN data rates	10, 100 Mbit/s
Online services supported	Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, Picasa
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print
Paper input type	Paper tray
Total input capacity	250 sheets
Multi-Purpose tray input capacity	80 sheets
Auto document feeder (ADF) input capacity	50 sheets
Envelopes sizes	C5, Com-10, DL, Monarch
Photo paper sizes	9x13, 10x15, 13x18 cm
Paper tray media types	Coated paper, Envelopes, Glossy paper, Matte paper, Photo paper, Plain paper
Paper tray media weight	64 - 120 g/m²
Non-ISO print media sizes	2L, Executive (184 x 267mm), Index card, L, Ledger (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
JIS B-series sizes (B0...B9)	B4, B5
Borderless printing media sizes	10x15, 2L, A3, A4, A6, Index card, L, Ledger, Letter
Maximum ISO A-series paper size	A3
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	3.7 \
Market positioning	Business
Standard interfaces	Ethernet, USB 1.1, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC, MiniSD, MiniSDHC, MMC, MMC Mobile, MMC+, MS Duo, MS Micro (M2), MS PRO Duo, SD, SDHC, SDXC
Sound pressure level (printing)	50 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.04 W
Power consumption (ready)	5.5 W
Power consumption (average operating)	32 W
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008 R2 x64, Windows Server 2003, Windows Server 2003 x64, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Bundled software	Brother ControlCentre\\r NewSoft Presto! PageManager\\r Brother ControlCentre\\r Nuance Paperport 12 SE
Sustainability certificates	Nordic Swan Ecolabel, ENERGY STAR
Package depth	425 mm
Package width	589 mm
Package height	429 mm
Package weight	17800 g
Storage temperature (T-T)	20 - 33 °C
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	345 mm
Width	490 mm
Height	308 mm