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73
z TROUBLESHOOTING
What to do when...
The label is not
printed correctly.
Is the tape cassette installed
correctly?
When installing a cassette,
press firmly until it clicks into
place.
Is the print head clean? If not, clean the print head
using a cotton swab or
optional print head cleaning
cassette (TZ-CL4).
Is Cut Option set to Chain or
No Cut?
When these options are set,
the tape is not fed after
printing the label. Check the
Cut Option setting, or hold
down the key and press
the key to feed and cut
the tape.
The ink ribbon is
separated from the
ink roller.
Is the ink ribbon in the tape
cassette loose, or did you
pull on the label coming out
of the tape exit slot?
If the ink ribbon is broken
replace the tape cassette. If
not, leave the tape uncut and
remove the tape cassette,
then wind the loose ink
ribbon onto the spool as
shown in the figure.
The P-touch stops
while printing a label.
Is there enough tape
remaining in the tape
cassette?
The striped tape indicates
you have reached the end of
the tape. Replace the tape
cassette when the striped
tape appears.
Are the batteries weak and
the AC adapter not
connected?
Replace all batteries or
connect the AC adapter
directly to the P-touch.
Problem Cause Solution
Spool
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