Appendix
52
A
The P-touch labeler cannot print over the network.
The P-touch labeler is not found on the network even after successful installation.
Question Solution
Is your P-touch labeler assigned with
an available IP address?
Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer and
the P-touch labeler are correct and located on the same network.
For more information on how to verify the IP address and the Subnet
Mask, ask the network administrator.
(Windows
®
)
Confirm your IP address, Subnet Mask and other network settings with
[Communication settings] in the Printer Setting Tool.
See Using the Communication Settings on page 19 for details about
[Communication settings].
Did your previous printing job fail? If the failed printing job is still in your computer’s print queue, delete it.
Double-click your printer icon in the following folder and then choose
[Cancel All Documents] in the [Printer] menu:
(Windows Vista
®
)
, [Control Panel], [Hardware and Sound] and then [Printers].
(Windows Server
®
2008)
, [Control Panel] and then [Printers].
(Windows
®
7 / Windows Server
®
2008 R2)
, [Devices and Printers] and select your printer from [Printers and
Faxes].
(Windows
®
8 / Windows
®
8.1 / Windows Server
®
2012/2012 R2)
[Apps] screen, [Control Panel], [Hardware and Sound], [Devices and
Printers] and select your printer from [Printers and Faxes].
Is your P-touch labeler correctly
connected to the WLAN access
point/router?
Check if the Wi-Fi lamp or the NFC lamp is lit.
I have checked and tried all the above,
however the P-touch labeler does not
print. Is there anything else I can do?
Uninstall the printer driver and the software, and then reinstall them.
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