Sample insert (down): sometimes hangs at the white ring on top
of the adapter collar
NMR Case
Trouble Shooting Guide BRUKER Page 12 of 15
14. Sample insert (down): sometimes hangs at the
white ring on top of the adapter collar
Item Check out Trouble Shooting Guide
1 sample holder tray advances firmly Section 2.5
2 Alignment of collar and white ring Section 1.6
3 Seating of collar and adapter tube Section 1.8
4 BST shim with sharp edges Section 2.2
5 NMR Case or magnet not leveled Section 1.8
15. The sample holder tray does not advance away
from position 0.
Cause: a sample has been removed manually or the NMR Case has been used in manual
mode.
Solution: Press the RESET button (on the side of the controller) while the sample lift is
OFF to clear the sample tracking memory.
Note: pressing the RESET button while the sample lift is ON does not work.
16. The black lever on the side of the NMR Case feels
loose and does not move at all
Item Check out Trouble Shooting Guide
1 Motion controller has no power Section 4
2 Fuse is blown Section 4
3 Motion controller has no air pressure Section 4