6. Fix problems
Error code display
If the operation of the humidifier is disturbed, an error message appears in the AIR HUMIDITY % display field.
Refill with water and clean the electrode rods
("Filling the water tank" on page 12).
Internal humidity sensor defective
Contact customer service ("Customer
service" on page 2).
Change the filter ("Changing the evaporative
filter" on page 18).
Change the water. ("Changing the water and
cleaning the appliance" on page 18).
No radio reception (only with radio humidity
transmitter, optional accessory)
Check the radio transmitter and change the
batteries if necessary ("3.4 Commissioning
the radio transmitter" on page 14).
Pull out the mains plug.
Empty the water tank.
Check the water tank for damage.
Contact customer service ( "Customer service" on page 2).
Check the correct positioning of the evaporation filter disc ("Changing the evaporation filter" on
page 18).
Clean the humidifier more frequently ("Changing water and cleaning the unit" on page 18).
Use limescale remover for cleaning ("Changing the water and cleaning the appliance" on page
18).
Change the water more frequently ("Changing the water and cleaning the appliance" on page
18).
Clean the humidifier more frequently ("Changing water and cleaning the unit" on page 18).
Use water fresh ("Water fresh" on page 12).
Replace the filter ("Replacing the evaporative filter" on page 18).
Repairs
Repairs may only be carried out by the manufacturer's customer service ( "Customer service" on page 2) or trained
electricians.