Help
If you need some help, call us on 0800 145 6789* or go to www.bt.com/producthelp
54
No display
• The batteries may be flat, dead or incorrectly inserted.
• Recharge or replace the batteries.
Range icon flashes
• Make sure the handset is registered to the base, see page 49.
• Check that the mains power is correctly connected to the base.
• Check that the handset is within range of the base.
• If the batteries are low, place the handset on the base/charger to recharge.
You hear the busy tone when you press
• Make sure the handset is in range of the base.
• Another handset registered to your BT2000 base may be on the line and Auto
Join is switched off, please see page 38.
No Caller Display number/name displayed
• Have you subscribed to a Caller Display service from your network provider?
See page 32.
• The caller may have withheld their number.
• Network may not have the callers number information.
• An exact name/number match was not found in your contacts. Check that you’ve
stored the full STD dialling code.
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