BT 8600 - Clear user data; Phone troubleshooting guide

42 Using the phone
4. Reset <handset or base> settings back to default? is displayed, select Yes.
5. Resetting <handset or base> settings...isdisplayedwhiletheresettakesplace.Oncenished,
<Handset or Base> settings reset back to default is displayed.
Note: If Reset Base settings is selected. When reset completes, the base will restart and the setup
wizard is presented on the handset(s).
Clear the handset and base user data
2. Press
to highlight Reset, press Select.
3. Press
to highlight Clear user data, press Select.
4. IfthecurrentsystemPINisnot0000you’llbepromptedtoenterthePINthenpressOK.Ifit’s0000,
you’llbetakenstraighttostep5.
5. Delete data on all handsets and base? is displayed. Select Yes.
6. Deleting all user data...isdisplayed.Oncenished,All user data deleted is displayed.
Note: The handset(s) and base will restart. The handset(s) will display the setup wizard.
Phone doesn’t work
• Have you activated the batteries correctly? See page 9.
• Check that the mains power is correctly connected.
No dial tone or line cord error message displayed
on screen
• Is the telephone cord plugged into the base and phone
wall socket?
• Check that the mains power is correctly connected.
• Only use the telephone cord supplied with the phone.
Can’t make or receive calls
• Check that the mains power is correctly connected.
• The batteries may need recharging.
• Check that product call barring is not active –
see Outgoing Call Control settings on page 25.
• Has there been a power cut? If so, place the handset
back on the base for ten seconds and try again. If it
stilldoesn’twork,disconnectthebatteriesandmains
power for ten minutes, then reconnect and try again.
You have a dial tone, but the phone won’t dial out
• Ifyou’reconnectedtoaswitchboard,checkwhether
you need to dial an access code, see page 41.
Handset doesn’t ring
• Theringervolumemaybeswitchedo,seepage28.
• Check that the mains power is correctly connected.
• Do Not Disturb may be switched on, see page 25.
• Check your BT Call Blocking settings, see page 19.
• Make sure the handset is registered to the base.
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