43
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
icon ashes
• Is the handset registered correctly to the base, see page 39.
• Check that the power is correctly connected.
• Check that the handset is within range of the base.
• The batteries are low, place the handset on the base/charger to recharge.
You hear the busy tone when you press
• Another handset registered to your BT Diverse 7110 base may be on the line.
No Caller Display number/name displayed
• Have you subscribed to a Caller Display service from your network provider, see page 29.
• The caller may have withheld their number.
• An exact name/number match was not found in your phonebook.
Check that you have stored the full STD dialling code.
Cannot register a handset to a base
• You can register a total of 5 handsets to your BT Diverse 7110 base and you can register your BT
Diverse 7110 handset to up to 4 bases. Check that you have not exceeded the limits.
• Check that you have entered the correct system PIN number (default PIN 0000).
• Check that you are at least one metre away from other electrical equipment to avoid interference
when registering.
Base unit does not ring, but the lights are on
• Have you connected the telephone line to the telephone wall socket correctly?
• You must use the telephone line cord supplied with the product otherwise the phone
may not work.
• Is the base ringer set to off?
• You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still
experience problems.
To Next Page
Loading...
