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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp.com
IMPORTANT
To use BT Services and BT Calling
Features you must rst subscribe
(if required) to the relevant service
from your network provider. A fee
may be payable.
For more details on BT’s Calling
Features, call BT free on 0800
800 150.
If you are not connected to the BT
network, some of these services
may not be available. Please contact
your network provider. Call Diversion
services may allow other divert
options. Check with your network
provider for details.
For further information, see the BT
Calling Features user guide supplied
when you subscribe to the services of
your choice.
BT Network Services
By selecting the BT Services menu you can access a range of
useful pre-stored numbers and further BT Calling Features.
Pre-stored BT Services numbers:
• HELPDEsK – dials the BT Graphite 2500 Helpdesk for
information and help.
• BT 118500 – dials BT directory enquiries.
• vOICEMAIL – lets you use your network’s voicemail
service (1571).
• DIvERT CALLs – diverts all calls to a different telephone number.
• CALL wAITInG – to activate/de-activate.
• RInGBACK OFF – lets you cancel an automatic ring back request.
• wITHHOLD ID – prevents your telephone number being sent
when you make calls. Enters 141 automatically before the next
call only.
Open and dial from the BT Services menu
1. Press
.
Call Waiting
With Call Waiting, during a call, if another caller is trying to reach
you, you will hear a soft beep every 5 seconds.
If you have also subscribed to a Caller Display Service, the caller’s
number (or name if stored in the Phonebook) will be shown on
the display for 20 seconds, after this time the display will return to
your rst caller’s details.
Instead of the engaged tone, the second caller will hear an
announcement to hold as you are aware that they are waiting.
You must subscribe to your network’s
Call Waiting service for Call Waiting to
work. A fee may be payable.
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