33  
If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp.com
The default setting is off.
Remote access
When switched on, you can call in from another phone to listen to 
your messages and operate your answering machine. 
Remote access on / off
You can switch remote access on or off. When on, you can operate 
your answering machine from any other Touchtone
TM
 phone.
1.  Press 
 to return to the previous menu level.
If you forget to switch on your answering machine 
before leaving home
1.  Call your number from another phone and let it ring. After 20 
rings the machine will switch on and answer your call.
2.  When you hear the outgoing message, press 
*
 and then enter 
your 4 digit master PIN (original setting 0000). Play back 
your messages as shown below in ‘Operating your answering 
machine remotely’.
If you do not choose to switch your answering machine On, it will 
switch off when the call is ended.
Operating your answering machine remotely
1.  Dial your phone number. When you hear your outgoing 
message, press 
*
. You will hear, “Please enter your  
security code”.
2.  Enter your 4 digit master PIN (default 0000), see page 38 for 
more information about the PIN. If you have new messages, 
these will be played. Otherwise you will hear “You have no new 
messages” followed by the main menu.
If you enter the incorrect PIN code 
you will be allowed two further 
attempts, if it is still incorrect you will 
hear, “Thank you for calling”, and 
your BT Graphite 2500 will hang up.  
If you do not press any button for 
more than 10 seconds, your BT 
Graphite 2500 will hang up.
If the 
*
 is not recognised it may be 
because you have deactivated the 
remote access feature, see above 
“Remote access on / off” for details.
For more information on the master 
PIN code, see page 39.