BT Vision - Do I Have to Use My Powerline Adapters?; Can I Use an Extension Lead with a Powerline Adapter?; Which Freeview Channels will I be Able to Receive?; I Have a Setanta Sports Viewing Card. What Should I Do?

Help 11
DoIhavetousemyPowerlineadapters?
No – if your BT Home Hub and Vision+ box
™
are in the same room.
Yes – if your BT Home Hub and Vision+ box
™
are in different rooms.
CanIuseanextensionleadwithaPowerlineadapter?
Yes, you can. We recommend that you plug your Powerline adapter
into a wall socket and then plug any extension lead you’re using into
thePowerlineadapter. This is because Powerline adapters won’t
necessarily work when plugged directly into extension leads that have
surge protection on them.
ShouldmyPowerlineadapterStatuslightsbeashingorsteadygreen?
When you plug in your Powerline adapters, the lights will ash green.
After a couple of minutes, one adapter’s lights will turn to steady green
(it doesn’t matter which adapter this is). If you see red lights on your
Powerline adapters, please go to www.btvision.com/help
WhichFreeviewchannelswillIbeabletoreceive?
Availability of Freeview channels depends on where you live. To check
which Freeview channels you should be able to receive in your area,
go to www.freeview.co.uk or www.digitaluk.co.uk
IhaveaSetantaSportsViewingCard.WhatshouldIdo?
You should insert your viewing card as soon as you’ve installed your
Vision+ box
™
. Follow these steps:
1 Insert your Setanta Sports Viewing Card in the bottom slot behind
the front panel of your Vision+ box
™
. Insert in the direction of
the arrow with the chip facing upwards and the barcode facing
downwards. When correctly inserted, ‘Viewing card recognised’
will appear on your screen
2 Go to the TV Guide and select channel 34 (Setanta Sports 1).
Please wait up to an hour for the channel to start – do not remove
the card or change the channel until Setanta has started
Please note: Setanta Sports 1 broadcasts seven days a week from
noon until 3am
3 Ensure you leave the card in the Vision+ box
™
to continue receiving
Setanta Sports 1
HowdoIsetmyBTVisionremotecontroltocontrolmyTV?
The BT Vision remote control can be programmed to operate most TVs.
Please see instructions and codes in the Functions & Features section
at www.btvision.com/help