Customer Assistance Information ......................7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons with
Disabilities ..................................................7-5
Roadside Assistance Program ..........................7-5
Courtesy Transportation ...................................7-6
Reporting Safety Defects ..................................7-8
Reporting Safety Defects to the United States
Government ...............................................7-8
Reporting Safety Defects to the Canadian
Government ...............................................7-9
Reporting Safety Defects to General Motors .......7-9
Service Publications Ordering Information ...........7-9
Section 7 Customer Assistance Information
7-1
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