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10-32
Before Using the
Machine
Document and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network
Remote UI
System Manager
Settings
Maintenance
Troubleshooting
Appendix
Index
Table of Contents
No automatic switching between telephone and fax calls.
Is the machine set to switch automatically between
telephone and fax calls?
For the machine to switch between fax and telephone
calls automatically, the receive mode must be set
to <FAX/TEL>, <AnsMode>, or <DRPD>. If you have
set <AnsMode>, confirm that external telephone
with built in answering machine is connected to the
machine and that it is turned on with an outgoing
message properly recorded. (See “Basic Receiving
Method,” on p. 4-23.)
Are documents stored in memory, leaving little or
no memory available?
Print, send, or delete any documents stored in
memory.
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A
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A
Has an error occurred during reception?
Check the LCD for an error message. (See “LCD
Messages,” on p. 10-14.)
Print an Activity Report and check for an error. (See
“ACTIVITY REPORT,” on p. 11-28.)
Is paper loaded in the machine?
Make sure paper is loaded in the machine. (See “Set
Up the Machine,” in the Starter Guide.)
Can the sender’s machine send the CNG signal,
which tells your machine that the incoming call is
a fax call?
Some machines cannot send this signal. In such cases,
receive the fax manually.
Cannot receive a document manually.
Is the machine set to receive manually?
For the machine to receive faxes manually, the
receive mode must be set to <MANUAL>. (See “Basic
Receiving Method,” on p. 4-23.)
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