11-11
Troubleshooting
Message Description Action
PAPER JAM Paper jams have occurred in
the machine.
Remove the jammed paper.
The cover must be opened and
closed to resume the current
job. If this message disappears
while printing from a PC, press
[Start] to bring the printer back
on-line.
PLATEN GLASS DIRTY
CLEAN PLATEN GLASS
The ADF scanning area on the
left side of the platen glass may
be dirty.
Clean the ADF scanning area,
then press [OK].
PLEASE WAIT This message appears when
turning on the main power
switch, or when the machine is
not ready for printing.
Wait until the message
disappears.
RECEIVED IN MEMORY The machine received the fax
in memory because paper
or toner ran out, paper jams
occurred, or incorrect size
paper was loaded.
Load the correct-size paper
in the paper cassette, replace
the toner cartridge, or clear
the paper jams. For more
information, see the following:
“Setting Paper Type and Size,”
on p. 2-13 “Replacing the
Toner Cartridge,” on p. 10-12
“Clearing Jams,” on p. 11-2.
START AGAIN A transmission error
occurred because the line
condition was poor.
– Check the line condition,
then try again.
–
The paper jammed or ran
out during printing a report.
– Clear the paper jam, or
replenish the paper, then try
again.
–
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