Why Canon Scanner ignores driver settings?
If your Canon Scanner is not scanning documents according to the settings configured in the scanner driver, it may be because when you scan using [Select document] panel registered with CaptureOnTouch, the CaptureOnTouch settings have priority over the scanner driver settings.
General| Duplex scanning | Yes |
|---|---|
| Grayscale levels | 256 |
| Maximum scan size | 216 x 356 mm |
| Output color depth | 24 bit |
| ADF scan speed (b/w, A4) | 40 ppm |
| ADF scan speed (color, A4) | 30 ppm |
| Optical scanning resolution | 600 x 600 DPI |
| Display | LED |
| Scanner type | ADF + Sheet-fed scaner |
| Product color | Black, White |
| Built-in display | No |
| USB version | 2.0 |
| Input voltage | 100 - 240 V |
| Power supply type | AC |
| AC input frequency | 50 - 60 Hz |
| Power consumption (off) | 0.1 W |
| Power consumption (sleep) | 1.4 W |
| Power consumption (typical) | 22 W |
| Quantity per pack | 1 pc(s) |
| Mac operating systems supported | Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina |
| Windows operating systems supported | Windows 10, Windows 10 x64, Windows 8.1, Windows 8.1 x64, Windows XP |
| Sensor type | CMOS CIS |
| Scan drivers | TWAIN |
| Daily duty cycle (max) | 4000 pages |
| Auto document feeder (ADF) input capacity | 60 sheets |
| Maximum scan width | 216 mm |
| Maximum scan length | 3000 mm |
| Card thickness (max) | 1.4 mm |
| Media thickness (min) | 0.04 mm |
| Minimum scan area (ADF) | 50.8 x 54 mm |
| Maximum ISO A-series paper size | A4 |
| Auto Document Feeder (ADF) media weight | 20 - 209 g/m² |
| Harmonized System (HS) code | 84716070 |
Weight and Dimensions| Depth | 291 mm |
|---|---|
| Width | 250 mm |
| Height | 245 mm |
| Weight | 2800 g |
Compliance details for the 120V model scanner according to FCC rules.
Information on the scanner's compliance with ENERGY STAR guidelines for energy efficiency.
Guidance on product disposal for European Union and EEA countries regarding WEEE Directive.
Identifies model names for safety regulations across different sales regions.
Legal warning regarding the reproduction of copyrighted materials and counterfeit items.
Lists registered trademarks and copyright information for the product and software.
Lists the manuals provided for the scanner, including Safety, Setup, and User Manuals.
Explains symbols like Warning, Caution, and Important for safe operation and procedures.
Details the minimum computer, memory, OS, and software requirements for scanner operation.
Provides crucial information regarding USB interface compatibility and performance.
Specific precautions for using the scanner with 64-bit Windows operating systems.
Instructions on how to power on the scanner and check its connection status.
Procedure for turning off the scanner and safety considerations for extended periods.
Critical safety warnings and precautions for scanner operation and installation.
Guidelines for safely moving the scanner unit, including disconnecting cables.
Important safety precautions related to handling the scanner, power cord, and environment.
Information on following local ordinances and laws for scanner disposal.
Instructions on how to prepare and send the scanner for repair services.
Details on compact design, USB interface, color/grayscale support, and paper size detection.
Features like fast feeding, high image quality, various scanning modes, and card scanning.
Highlights features like double feed detection, text enhancement, and color drop-out.
Identifies parts like the OPEN Lever, Power button, Document Feed Tray, and Document Guides.
Details the USB Connector, Power Connector, and Theft Prevention Hole on the back.
Explains the Job No. Indicator, Job Select, Start, Stop, and DFR buttons.
Information on document types, sizes, paper weight, and loading capacity for scanning.
Step-by-step guide on how to properly place documents into the scanner feed tray.
Specific instructions for scanning plastic cards, including orientation and loading.
Instructions on setting scanning conditions and inserting documents into carrier sheets.
Important cautions regarding document placement and carrier sheet usage for optimal scans.
How to set the scanner to scan documents up to 3,000 mm long.
Key considerations and potential issues when scanning long documents.
How to enable and configure double feed detection using length or ultrasonic methods.
Procedures and messages displayed when a double feed is detected.
How to use the Rapid Recovery System to continue scanning after a double feed.
Introduction to the CaptureOnTouch application for scanning documents.
Overview of scanner driver tabs: Basic, Brightness, Image processing, Feeding, and Others.
Configuring core settings like Color mode, Page Size, Dots per inch, and Scanning Side.
How to register and scan documents with non-standard page sizes.
Instructions on defining the specific area of a document to be scanned.
How to configure settings to automatically delete blank pages during scanning.
Using color dropout to ignore colors or enhance specific colors like red.
Adjusting edge emphasis and character emphasis for image clarity.
Using Advanced Text Enhancement to improve text visibility on difficult backgrounds.
Using text orientation recognition to automatically rotate scanned images.
Using blank pages or patch codes to automatically separate scanned documents into batches.
Instructions for cleaning the scanner's exterior, interior, glass, and rollers.
How to adjust the reduction ratio to correct vertical image stretching due to roller wear.
Guidance on replacing worn feed and retard rollers, and resetting the roller counter.
How to disable the automatic power-off feature after a period of inactivity.
Overview of the driver setting tool for checking information and configuring maintenance settings.
Solutions for when the scanner won't turn on or is not recognized by the computer.
Addresses problems like skewed feeds, incorrect settings, missing pages, and jams.
Troubleshooting slow scanning, file opening problems, and display glitches in CaptureOnTouch.
Tips on saving locations, file naming, date/time appending, and counters.
Guidance on printing scanned data, attaching to emails, and backing up scanner configurations.
Identifies paper jam error codes and provides procedures for clearing jams.
Safety advice and checks to perform after removing jammed documents.
Step-by-step instructions for uninstalling the scanner driver and CaptureOnTouch on Windows.
Procedure for uninstalling macOS drivers by manually deleting specific files.
Detailed technical specifications for the scanner's main unit, scanning speed, and interface.
Information on the AC adapter specifications and available replacement parts like roller kits.
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